Legal Office Services Specialist

The Legal Office Services Specialist is responsible for providing document production, mailroom, reception, hospitality, and office support services within a legal office environment. This role ensures the accurate handling of confidential legal documents, supports daily office operations, delivers exceptional customer service, and maintains efficient print, scanning, and mail processing services.

• Operate high-volume copiers, printers, scanners, and mail processing equipment to support legal document production.
• Perform copying, scanning, printing, binding, finishing, file conversion, and document management activities.
• Handle highly confidential and time-sensitive legal documents with accuracy and discretion.
• Process incoming and outgoing mail, packages, shipments, and courier deliveries.
• Support reception and hospitality services by greeting visitors, answering inquiries, and assisting office guests.
• Maintain copier and printer functionality by performing routine inspections, clearing paper jams, replacing supplies, and coordinating service requests.
• Operate image handling software, document management systems, OCR tools, FTP processes, and file formatting applications.
• Prepare electronic files, manage table of contents (TOC), and support digital document workflows.
• Maintain inventory, meter logs, billing records, service logs, and operational documentation.
• Coordinate off-site document production projects and support shipping and receiving activities.
• Respond to customer inquiries regarding document requests, mail services, and project status.
• Deliver completed documents, mail, and office materials throughout the facility.
• Maintain organized work spaces and support additional office services as required.
• Perform other duties as assigned.

• High school diploma, GED, or equivalent work experience.
• Minimum of 1 year of experience in a legal office or legal services environment is strongly preferred.
• Experience with document production, mailroom operations, reception, or office services.
• Ability to complete and maintain Ricoh Legal training requirements.
• Experience operating copiers, printers, scanners, postage machines, and related office equipment.
• Proficiency with Microsoft Office Suite and general computer applications.
• Familiarity with document management systems, OCR technology, FTP, and digital document workflows.
• Knowledge of shipping and receiving procedures.
• Strong customer service, communication, and interpersonal skills.
• Strong organizational, troubleshooting, and problem-solving abilities.
• Ability to work independently while managing multiple priorities in a fast-paced legal environment.
• Technical aptitude for office equipment and document workflow technologies.