Instructional Support - Student Assistant (Health Occ Labs - ECC-2

Weekly

Work Hours:

19.5 per week
Compensation: Hourly Rate $23.78 (FLSA, United States of America, Non-Exempt)

Position Type: Work Study Program (Student Assistant – Part‑time)

The student assistant position will focus on administrative support, instructional support, mentor or specialized support while providing educational and career growth.

Shared Duties and Professional Conduct:

• Provides excellent customer service to all students, faculty, staff and campus visitors, serving as a welcoming and helpful first point of contact.
• Provides team support to colleagues, fostering a collaborative and productive work environment.
• Attends the workplace regularly, reports to work punctually, and follows the work schedule.
• Completes all required training and professional development sessions to enhance skills and knowledge.
• Supports the mission, values, goals and principles of the College.
• Performs additional duties/responsibilities as assigned by the supervisor.

Provides essential clerical and administrative support to a college department, ensuring the efficient operation of daily office functions.

• Answer phones, greet visitors and provide general information or direct inquiries appropriately.
• Manage incoming and outgoing mail and small package deliveries.
• Perform data entry, maintain records and update databases accurately.
• Assist with filing, scanning and organizing documents.
• Schedule appointments, meetings and manage calendars as needed.
• Prepare and proofread correspondence, reports, presentations and other documents.
• Assist with office supply inventory and ordering.
• Provide support for departmental events, workshops or special projects.
• Maintain confidentiality of sensitive information.

Example Departments Utilizing this Student Assistant: Career Services, Advising and Counseling, Student Life, Library, Financial Aid, Student Support Services, Success Coaching, Food Pantry or Basic Needs Office.

The Instructional Support Student Assistant role supports faculty, staff, administrators and students in an academic setting, enhancing the learning environment through direct assistance with course materials, lab activities or tutoring.

• Provides direct support in academic labs and classrooms, assisting with setup, organization and general student needs.
• Addresses discipline‑specific questions from students, offering clarification and guidance related to course material or lab assignments.
• Completes required Tutoring Certification after hire and provides one‑on‑one or group tutoring for specific discipline areas or lab subjects, reinforcing learning concepts.
• Offers technical assistance on institution‑specific learning platforms, software and equipment used for instruction.

Example Departments Utilizing this Student Assistant: Math, Science, Business Labs, Intercultural Network, Writing Center, Computer Science Lab, Learning Commons, Speech Lab, Fitness Center, Athletic department, Communication Department.

The Specialized Support Student Assistant provides targeted assistance requiring specific skills or knowledge to a college department, contributing to unique departmental projects or operations.

• Completes campus/department‑specific projects that may require independent research, data compilation or specialized software application.
• Maintains strict confidentiality of all records, databases and sensitive information associated with the assigned area, adhering to privacy policies.
• Manages small‑scale research assignments or technical tasks, potentially involving data analysis, report generation or system maintenance.
• Operates specialized technical equipment or works proficiently with department‑specific software (e.g., graphic design, database management, industry tools).
• Provides support during college presentations, workshops and campus events, which may include setup, registration and attendee assistance.

Example Departments Utilizing this Specialized Support Student Assistant: Campus President’s Office, Campus Support Services,…