Receptionist, Administrative​/Clerical

Receptionist Job Summary

We are seeking a friendly and organized Receptionist to join our team at Park View in Chicago, Illinois. As a receptionist, you will be the first point of contact for patients, families, and healthcare professionals, providing exceptional customer service and ensuring a smooth transition for our residents. If you are a motivated and dedicated individual with excellent communication skills, we encourage you to apply for this rewarding  opportunity.

• Greet patients, families, and healthcare professionals in a professional and courteous manner
• Answer and direct phone calls, take messages, and respond to inquiries
• Maintain accurate and up-to-date records, including patient files and correspondence
• Monitor and respond to patient requests and concerns, escalating issues to the appropriate staff members as necessary
• Assist with scheduling appointments, tests, and treatments, and coordinate with healthcare providers and vendors
• Provide administrative support to the care team, including preparing reports, charts, and other documents
• Maintain confidentiality and adhere to HIPAA regulations
• Perform other administrative tasks as needed, such as filing, photocopying, and data entry

At Park View, we take pride in being a leader in providing rehab and skilled nursing care following a hospital stay. Our goal is to reduce the instance of re-hospitalization and return a resident to their optimum level of health, physical function, and independence. As a Receptionist, you will play a vital role in supporting our mission by providing exceptional customer service and administrative support to our care team.

• 0 years of experience in a healthcare setting preferred, but not required
• High school diploma or equivalent required
• Excellent communication and organizational skills
• Ability to work in a fast-paced environment and prioritize tasks efficiently
• Proficiency in Microsoft Office and electronic medical records systems
• Strong attention to detail and ability to maintain confidentiality