Clinical Administrative Assistant

Position:Clinical Administrative Assistant

Location: Chicago, IL

Job :463

# of Openings:1

Job Title: Clinical Administrative Assistant

Department:
Administration / Clinical

Reports To :
Chief Medical Officer

Pay Range: $50,000 -$55,000

FLSA Status: Full-Time Exempt

About TCA

TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago’s leading Federally Qualified Healthcare Centers.

TCA VALUES

TCA C.A.R.E.S.

• Compassion: We are kind, considerate, and caring.
• Accountability: We take ownership for each person’s experiences.
• Respect: We treat each person with dignity.
• Excellence: We seek the highest level of performance in all we do.
• Stewardship: We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all

The Clinical Administrative Coordinator provides high-level administrative and project support to the Chief Medical Officer (CMO). The position coordinates calendars, meetings, clinical schedules, provider onboarding, reporting deadlines, records, correspondence, and assigned clinical operations projects. The coordinator handles confidential information, maintains accurate tracking systems, prepares drafts and supporting materials, and promptly escalates risks or barriers to the CMO. This is a non-clinical role and does not provide patient care or supervise licensed healthcare professionals.

• Manage the CMO’s calendar, meeting requests, correspondence, telephone messages, travel arrangements, and administrative priorities.
• Prepare confidential correspondence, presentations, reports, executive summaries, agendas, and briefing materials at the CMO’s direction.
• Research and compile information using approved internal systems, intranet resources, and external sources.
• Maintain orderly electronic and paper records in accordance with TCA Health retention, confidentiality, and security requirements.
• Process incoming and outgoing communications and route time-sensitive matters promptly.

• Coordinate provider, clinical leadership, CQI, peer review, and other meetings requested by the CMO.
• Prepare agendas, distribute materials, record accurate minutes, and issue draft minutes within two business days unless otherwise directed.
• Maintain action-item logs with assigned owners and due dates; follow up and escalated overdue items to the CMO.

• Coordinate provider schedules, PTO requests, and anticipated coverage gaps; communicate issues to the CMO and designated operational leaders for resolution.
• Support new-provider onboarding by coordinating orientation, credentialing documents, training, equipment, and electronic health record access with the responsible departments.
• Maintain trackers for provider evaluations, peer reviews, licenses, certifications, contracts, and other assigned renewal dates; notify responsible leaders in advance of deadlines.
• Coordinate administrative components of credentialing, compliance activities, audits, government reviews, and corrective-action follow-up under the direction of the responsible leader.
• Support clinical supply requests by routing needs to the appropriate department; this position is not responsible for independent clinical purchasing decisions.

• Collect, organize, and validate source information for board,…