Receptionist, Administrative​/Clerical

Park View Receptionist Job Summary

We are seeking a friendly and organized Receptionist to join our team at Park View in Chicago, Illinois. As a receptionist, you will be the first point of contact for patients, families, and healthcare professionals, providing exceptional customer service and ensuring a smooth transition for our residents. If you are a motivated and dedicated individual with excellent communication skills, we encourage you to apply for this rewarding  opportunity.

• Greet patients, families, and healthcare professionals in a professional and courteous manner

• Answer and direct phone calls, take messages, and respond to inquiries

• Maintain accurate and up-to-date records, including patient files and correspondence

• Monitor and respond to patient requests and concerns, escalating issues to the appropriate staff members as necessary

• Assist with scheduling appointments, tests, and treatments, and coordinate with healthcare providers and vendors

• Provide administrative support to the care team, including preparing reports, charts, and other documents

• Maintain confidentiality and adhere to HIPAA regulations

• Perform other administrative tasks as needed, such as filing, photocopying, and data entry

At Park View, we take pride in being a leader in providing rehab and skilled nursing care following a hospital stay. Our goal is to reduce the instance of re-hospitalization and return a resident to their optimum level of health, physical function, and independence. As a Receptionist, you will play a vital role in supporting our mission by providing exceptional customer service and administrative support to our care team.

• 0 years of experience in a healthcare setting preferred, but not required

• High school diploma or equivalent required

• Excellent communication and organizational skills

• Ability to work in a fast-paced environment and prioritize tasks efficiently

• Proficiency in Microsoft Office and electronic medical records systems

• Strong attention to detail and ability to maintain confidentiality