Training & Onboarding Coordinator - Bilingual; Spanish

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Full Time Clerical Chicago, IL, US

3 days ago Requisition

Salary Range: $20.00 To $22.00 Hourly

Training and Onboarding Coordinator - (Bilingual Spanish)

Job Summary

Responsible for contacting interested applicants/caregivers, detailing our hiring process, scheduling interview and training appointments. Executing training and onboarding processes. Contacts caregivers concerning compulsory compliance certifications and/or re-certifications. Highly organized and detail oriented. Has excellent interpersonal skills, with a strong aptitude for great customer service.

Responsibilities

• Welcomes Individuals, clients, applicants, and caregivers to the company.
• Trains and completes all admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and Intake procedures.
• Answers phone and email inquiries.
• Addresses any clients, applicants, caregiver complaints or concerns professionally
• Performs clerical work, such as filing, copying, or faxing.
• Participates in the distribution of bi-weekly checks
• Complies with the regulations and policies of the company.
• Perform other job-related duties as assigned.

Required Skills/Abilities

• Strong affinity for customer service.
• Excellent organizational and time-management skills.
• Must be Bilingual Spanish (read, speak and write)

Education and Experience

• High school diploma or equivalent.
• 24hrs Online Caregiver list training certificate
• Past experience in intake or medical office administration.

Physical Requirement

• Prolonged period of sitting at a desk and working on a computer