ULC Student Assistant

Responsibilities

• Assist students, faculty, and staff with requests via in‑person, email, and online chat.
• Monitor the ULC inbox and respond to inquiries about scheduling, policy clarification, and minor technical issues.
• Schedule appointments using Google Calendar and the ULC online scheduler (WCONLINE).
• Communicate with ULC staff and tutors via Slack and Gchat, notifying them of timely student issues such as lateness or technical problems.
• Direct students to appropriate New School offices as needed.
• Update spreadsheets to track confidential information, including student attendance, scheduling data, and session summaries.
• Work approximately 6‑8 hours per week, depending on availability.

• Strong communication, attention to detail, and problem‑solving skills.
• Comfortable working in a fast‑paced, collaborative environment.
• Friendly demeanor and positive attitude.
• Experience with Google Drive, especially Google Sheets (or Excel).
• Prior office experience preferred.
• Experience working with ESL students is a plus.

• Federal Work Study experience.

Hybrid – a mix of online and in‑person shifts.

$17 per hour.

The New School is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law.