Executive Services and People Operations Specialist

ABOUT CAMPBELL & COMPANY

Campbell & Company is a national consulting firm that serves nonprofit organizations and institutions in all sectors, including education, environment, healthcare, human services, arts and culture, associations and membership organizations, and civic and public affairs. The firm has offices in Chicago and Seattle with regional staff in the Midwest and along the East and West Coasts. Our team-based approach enhances our work and is built into our company's structure as a 100 percent employee-owned firm.

We work with organizations at critical points in their growth and development, when our expertise and partnership can have a powerful impact. We assemble versatile teams for every client engagement, working to address the challenges from every angle and crafting clear, integrated solutions.

Learn more about Campbell & Company on our website:

**** Reporting to the Manager of People & Culture with dotted line relationships to the company's Officers (the Co-Presidents and Chief Financial & Operations Officer), the Executive Services & People Operations Specialist provides high-level administrative support to senior leadership while serving as a contributor to day-to-day people operations. This hybrid role ensures seamless executive functioning, supports organizational effectiveness, and enhances the employee experience through support of various People & Culture processes, strong relationship-building, and proactive problem-solving.

The Specialist also acts as the Chicago office manager, supporting its day-to-day functions and serving as the main point of contact with building management. The Specialist is highly organized, detail oriented and thrives in a mission driven environment, while maintaining a high degree of confidentiality.

The Specialist will have the following responsibilities:

• Manage and prioritize the Co-Presidents' and CFOO's workflow, including calendar scheduling, meeting preparation, and follow-up actions
• Serve as a main point of contact between the Officers and internal/external stakeholders
• Assist in preparing materials, agendas, and presentations for Board meetings and firm-wide meetings, ensuring all content is well-organized, accurate, and ready for review by the Officers
• Coordinate internal stakeholders, timelines, and deliverables to ensure progress and accountability
• Support alignment between departments by helping clarify priorities and next steps

• For new clients and projects, set up Teams site and add/update Contact records to Salesforce as needed
• Manage and update professional services automation database system (Klient) data, including project timelines, staffing assignments, project pricing, etc.
• Schedule interviews for consulting projects as needed

• Update client/constituent data (including Opportunity records) in Salesforce and Klient throughout the sales process (from lead to agreement)
• Prepare background information on leads and prospects
• Generate, proof, and finalize agreements using approved templates
• Route any necessary approvals during the sales process

• Build strong partnerships with employees to foster trust and accountability and ensure HR needs are met with the highest level of customer service.
• Assist in maintaining up-to-date records in the firm's HRIS
• Assist as needed in the design and delivery of professional development programs.
• Assist as needed in recruiting and onboarding processes.
• Assist as needed in the planning and execution of employee events and recognition programs.

• Serve as main point of contact with building management
• Coordinate creation of new hire s
• Submit and follow up on work orders
• Add clients/guests to building security list as requested
• Maintain compliance with building security measures and relaying important safety information
• Answer and route all calls coming into the main office number.
• Perform other light office management duties, including tidying the office space, maintaining supplies, maintaining appliances, distributing mail into appropriate slots, etc.

The Specialist may be assigned additional relevant job-specific duties and responsibilities as needed.

Success in this role will be measured by several key performance indicators including:

• Proactively meeting internal stakeholder needs, anticipating and navigating complex…