Assistant Registrar

ASSISTANT REGISTRAR

MALCOLM X COLLEGE

Malcolm X College is seeking an Assistant Registrar to jointhe Student Services Team.

Since 1911,
City Colleges of Chicago has been connecting students from across Chicago’s neighborhoods to economic opportunity. By offering a quality education at an unprecedented value, City Colleges provides our students and alumni with apathway to upward mobility. City Colleges of Chicago is the city’smost accessible higher education engine of socioeconomic mobility and racial equity—empowering its students to take part in buildinga stronger and more just city.

As Illinois’ largest community college system, City Colleges is comprised of seven colleges andfive satellite sites across Chicago.

The Office of the Registrar monitors the enrollment of students,maintains student records, and works with faculty, administration,and staff on academic matters. The Registrar’s Office preserves the academic integrity and confidentiality of student academic records,adhering to and enforcing the CCC academic and student policies andthe Family Educational Rights and Privacy Act FERPA).

Services provided by the Office of the Registrar include:transcript requests; transfer credit evaluations; enrollment and registration inquiries; degree and enrollment verification requests; student record updates; faculty certification/grades;prior learning assessments (PLA); degree audit and conferral;graduation and commencement services.

The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity,empowerment, learning, and respect.

Reporting to the Registrar, the Assistant Registrar works collaboratively with the Registrar in directing the management ofstudent records, reviewing business processes, and overseeing work operations to ensure the confidentiality, academic integrity, and consistency of student academic records.

As second-in-charge, the Assistant Registrar supervises staff in the Office of the Registrar; manages the transcript evaluation process; provides credentials evaluation in support ofthe admission and enrollment process; and establishes acustomer-centric service approach focused on delivering high-quality, policy-based services to students, staff, and faculty. Performs related duties as required.

• Assists in managing day to day operations and providing oversight to student records management functions including maintenance of students records on CS9 student information system.
• Serves as the college’s administrator and trainer for the Transfer Evaluation System (TES), and associated policies and processes.
• Reviews business processes and makes recommendations for improvements to maintains and ensure the integrity and confidentiality of student records.
• Accountable for ensuring Office runs smoothly and staff continues to provide superior customer service in responding to enrollment and registration inquiries, issuing student transcripts,and processing class reinstatements and prior learning credit(military, foreign) and credit by exam.
• Monitors the Office’s email address, assigning received inquiries to staff for research and processing, and ensuring asolutions-based approach in resolving and responding to inquiries.
• Troubleshoots problems and addresses and resolves student record disputes; approves changes to student records asneeded.
• Manages transfer credit evaluation processes, working withstaff, advisors, and faculty to ensure courses from other institutions are consistently and accurately articulated onto student records.
• Reviews all transfer credit and credit evaluation reports prepared by…