Coordinator-Community Care

Description

Join our team today! At Mercy Home for Boys & Girls, we are dedicated to empowering Youth, fostering hope, and creating brighter futures. Our mission is to be advocates, educators, coaches, and role models for the Youth we serve. We strongly believe that every young individual deserves a chance to thrive and reach their full potential.

As one of the Top 100 Places to Work in Chicago according to the Chicago Tribune for the past thirteen consecutive years, Mercy Home prides itself on prioritizing the growth and well-being of our team. We provide comprehensive training as well as ongoing professional development opportunities throughout your time here.

If you're passionate, driven, and dedicated to making the world a better place, then we want you on our team. The committed workers at Mercy Home provide healing, guidance, and opportunity to young men and women in need.

You will provide high-level administrative, communication, and project support to the Vice President of Community Care. Develop and maintain a system of organization that supports the day-to
-day operations of the Community Care Department;
Oversee complex and confidential administrative procedures and processes for the Department.

• Assist Community Care Leadership with the development, implementation, and monitoring of operational, administrative, and programmatic processes and activities related to member supports.
• Lead in planning the Community Care major events (Christmas Party and Summer Picnic) and facilitate the planning of all other Community Care special events.
• Participate in strategic planning meetings and other committees as needed (track project timelines, follow-up on action items, prepare status reports).
• Prepare agendas and meeting materials, take meeting notes, and document follow-up tasks during department meetings.
• Serve as primary contact between Departmental staff and external stakeholders.
• Create, maintain, and regularly update Community Care member files, ensuring compliance with applicable federal, state, COA, and DCFS regulations.
• Partner with Residential and Admissions coworkers to maintain former youth files and respond to former youth file requests.
• Assist with implementation of the Agency’s database system and regularly monitor its entries, run data exports, and complete documentation audits.
• Assist coworkers with organization and completion of paperwork, including but not limited to, member and program documentation and filing.
• Create, update and maintain systems of organizations as needed (ie. budget tracking, bus card usage, publicity releases, consent forms, and ROIs, etc.)
• Maintain copies of regularly used paperwork (i.e. informed consent, bill of rights, consent for release of information, check requests, etc.).
• Maintain and manage overall order, cleanliness, and attractiveness of the Department including organization of the donation and supply closets.
• Manage and track the distribution of Community Care donations.
• Coordinate paperwork with outside agencies, organizations, and people (i.e. file request, MOUs, etc.).
• Maintain updated Community Care member mailing lists.
• Be responsible for forwarding mail to Community Care members and overall mailing system.
• Oversee Department operations and supplies (ie. Food orders, office supplies, etc.).
• Assist with departmental budget monitoring (ie. Track expenses, invoices, petty cash).
• Assist in the development, achievement, and assessment of department QI goals, meeting agendas, and processes.
• Oversee all aspects of the Mercy Home Storage Project for youth with housing instability.
• Be responsible for handling general office calls in a warm manner and connecting the members with the appropriate intake staff or…