Toyota of Chicago Rental​/Loaner Agent

Opening from Toyota of Downtown Chicago – Rental/Loaner Agent

Are you passionate about providing exceptional customer service in the automotive industry? Join our team at Toyota of Downtown Chicago, part of the prestigious Murgado Automotive Group, as a Rental/Loaner Agent/Coordinator!

As a Rental/Loaner Agent, you will be responsible for managing the dealership's rental/loaner vehicle program, ensuring a smooth, efficient, and professional experience for our customers. You will assist customers with rental/loaner vehicles, coordinate with the service team, and maintain detailed records to keep our program running flawlessly.

• Manage the rental/loaner vehicle fleet and ensure vehicles are clean, fueled, and ready for use.
• Greet and assist customers in the rental/loaner process with a positive, professional attitude.
• Coordinate with the service department to meet customer needs and ensure timely return of rental/loaner vehicles.
• Maintain accurate records of rental/loaner vehicles, including condition reports, mileage, and contracts.
• Inspect rental/loaner vehicles upon return for any damages or issues.
• Ensure compliance with dealership and manufacturer policies regarding rental/loaner vehicles.

• Strong customer service skills with a friendly, professional demeanor.
• Excellent communication and organizational skills.
• Detail-oriented and able to manage multiple tasks in a fast-paced environment.
• Previous automotive or rental/loaner fleet experience is a plus but not required.
• Valid driver’s license and clean driving record.

• Competitive pay and benefits package.
• Opportunities for career growth within the Murgado Automotive Group.
• Dynamic and supportive work environment.
• Employee discounts on vehicle purchases, parts, and service.

At Murgado Automotive Group, we pride ourselves on providing exceptional service to our customers and a supportive, growth-focused environment for our employees. We’re committed to fostering a culture of excellence and offering our employees the opportunity to thrive within the automotive industry.

$20 - $20 an hour

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.