Customer Service Rep

Overview

We seek a detail-oriented and friendly professional to join our team, focusing on managing client relationships, processing orders, and coordinating internal sales operations. This role is crucial for ensuring a smooth and positive experience for our established client base. We are an entirely employee-owned firm, fostering a strong, collaborative team atmosphere.

• Serve as the primary point of contact for client inquiries, order placement, and status updates via phone.
• Maintain and nurture ongoing relationships with our existing client base, handling a high volume of repeat business.
• Liaise closely with various internal departments to ensure a seamless and efficient sales order process.
• Manage administrative tasks related to coordinating and tracking client orders.

• 1–2 years of related experience, preferably in a Business-to-Business (B2B) environment.
• Excellent attention to detail and strong organizational skills.
• Friendly, professional demeanor and strong verbal communication abilities.

• Excellent opportunities for professional growth and development.
• Comprehensive benefits package.
• A collaborative, team-oriented, and employee-owned company culture.

We are hiring multiple individuals for this position. We have openings in our Aurora location too.