Director, Product Marketing - Agentic Commerce

The Company Pay Pal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. Pay Pal is more than a connection to third‑party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a Pay Pal or Venmo account balance, Pay Pal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.

Our Pay Pal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end‑to‑end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk.

We enable consumers to engage in cross‑border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross‑border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

We are seeking a visionary Director of Product Marketing to lead PMM for Pay Pal’s agentic commerce strategic bet – an early, high‑visibility innovation priority shaping the future of how people and businesses buy, sell, and get paid. This leader will define and scale product marketing for a new class of AI‑powered commerce experiences and establish how Pay Pal brings to market technologies that transform the full shopping and payment journey in the agentic era.

Agentic commerce represents a fundamental shift from human‑initiated transactions to AI‑native, autonomous shopping flows – where intelligent agents can discover products, compare options, manage complex and multi‑party transactions, and complete checkout across any surface. Pay Pal’s unique position as a trusted, neutral, two‑sided global network enables us to become the foundational infrastructure powering these agent‑driven experiences for consumers, merchants, developers, ecosystems, and AI platforms.

• Develop insights and conduct market analysis to inform product strategy and positioning
• Create and refine value proposition narratives tailored to market segments
• Monitor and analyze competition to identify opportunities and threats
• Collect and validate customer feedback to guide product development
• Lead early detection and resolution of customer issues to improve satisfaction
• Oversee performance tracking through instrumentation and dashboarding
• Translate insights into actionable recommendations for product enhancements
• Drive the execution of key initiatives and go‑to‑market strategies
• Collaborate with cross‑functional teams to deliver impactful merchant solutions
• Lead regional product marketing initiatives to align with business objectives

• 10+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience