Vice President, Revenue Operations

Description

Sprout Social is looking to hire aVice President, Revenue Operations for the Sales & Customer Experience teams.

Why join Sprout's Sales & Customer Experience team?

The Sales and Customer Experience team shapes how Sprout powers the future of customer connection for today's most innovative brands. We sell and support the leading social media management platform for businesses, helping organizations unlock the full value of social. Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact.

You'll join a high-performing, collaborative team made up of some of the brightest minds in the industry, working with iconic brands like Campbell's, Salesforce, Airbnb, and Equifax. Just as importantly, Sprout is a place where your growth matters. You'll have the freedom to shape your career, explore new paths, and build toward what's next, with a team that's invested in helping you get there.

What you'll do

• Lead Global Revenue Operations and serve as a trusted business partner to Sales, Success, and Partner Leadership by implementing strategies to optimize revenue performance, customer success and improve overall operational effectiveness.
• Lead and inspire a high-performing team of experienced sales/success strategy, compensation, deal desk, and enablement professionals.
• Drive cross-functional alignment amongst the Global Sales, Marketing, Finance, Product, Partner, and Customer Success teams to ensure seamless execution of go-to-market initiatives.
• Bring a strong point of view on GTM AI to evaluate and vet opportunities that increase sales organization productivity and automation, moving beyond strategy to practical implementation.
• Champion a customer-centric approach by designing operations that optimize experiences for both internal and external customers.
• Advance the precision of forecasting and pipeline execution, focusing on leading indicators to forecast pipeline ahead of revenue.
• Drive annual revenue, capacity, and go-to-market planning, collaborating closely with the Chief Revenue Officer ("CRO").
• Develop and implement strategies to streamline workflows, enhance productivity, and improve the effectiveness of our Sales and Customer Success processes.
• Utilize data-driven insights to identify trends and make strategic recommendations to drive revenue growth and market expansion.
• Model inclusive leadership and a culture of high accountability by seeking out diverse perspectives, leading through a lens of equity, and fostering community.

What you'll bring

We're looking for a results-oriented leader who excels at building strong relationships with business partners and distilling complex business challenges into clear, actionable strategies. You are a strategic thinker who maintains a roll-up-your-sleeves mentality to understand business realities, enabling you to implement tactical initiatives that support growth. A strong point of view on GTM AI and automation is essential, with the ability to distinguish between hype and tools that drive real productivity.

Beyond your operational expertise, you have proven experience building high-performing teams while fostering a culture of accountability, transparency, and fun. Driven by a growth mindset and strong analytical skills, you will establish trusted partnerships with Finance, Marketing, and Product teams to drive the business forward.

The minimum qualifications for this role include:

• 12+ years of experience in a revenue operations role
• 5+ years of experience leading revenue operations teams, including experience managing Managers, Senior Managers and Directors
• Strong interpersonal and communication skills, which could be demonstrated by examples of influencing the GTM team and senior leadership by sharing data insights
• Proven experience integrating AI and automation into GTM workflows, with examples of how these initiatives increased productivity or forecast precision
• Knowledge and hands-on experience with the Sales and Marketing tech stack, including Salesforce, Gong, Google Apps, Excel, and Tableau

Preferred qualifications for this role include:

• A previous operational…