Product Manager, Marketplace

About The Role

Purchasing Platform is a fast-growing, profitable B2B marketplace company seeking a Product Manager, Marketplace to own product execution across the PP ecosystem. This is a high-impact, cross‑functional role that sits at the intersection of data, engineering, design, and customer experience.

You will report to the Senior Director, Marketplace and work in close partnership with the SVP - Operations and the operations team, CTO and technology team, member services teams, and external customers and partners. Your work will directly shape the roadmap and experience of a B2B marketplace used by a diverse and growing user base.

At our stage of growth, we need a PM who is equally at home pulling apart a Google Analytics report, writing a crisp Jira ticket, and presenting a product update to company leadership. You are a self‑starter who finds something worth digging into every day — and who brings structure, curiosity, and commercial instinct to everything you touch.

• Co‑own the 6‑12 month product roadmap in close partnership with the Senior Director, Marketplace and the Director of Engineering, ensuring prioritization is grounded in data, user research, and business impact
• Collect, synthesize, and translate inputs from across the organization — engineering, marketplace, customer success, and leadership — into clear, defensible roadmap recommendations
• Track and drive delivery momentum across all active roadmap initiatives, proactively identifying and removing blockers before they impact timelines
• Own and present impact analysis readouts on completed and in‑flight product initiatives to the broader company, communicating clearly on outcomes, learnings, and next steps
• Manage and continuously improve the cross‑channel customer experience across email, Hub Spot, the marketplace platform, and any emerging channels
• Identify and evaluate market trends, competitive dynamics, and emerging platform capabilities relevant to B2B marketplace products at our stage of growth

• Use Google Analytics and complementary data tools to analyze product behavior across our hierarchical user structure — buyers, suppliers, administrators, and channel partners
• Synthesize large, complex data sets into clear, actionable insights that inform roadmap prioritization, feature decisions, and stakeholder communications
• Define and monitor the KPIs and success metrics that matter most for marketplace health: conversion, engagement, retention, search performance, and catalog quality
• Identify data gaps and tracking blind spots and propose solutions in collaboration with engineering to close them
• Support search and catalog performance analysis to improve discoverability and purchasing efficiency for buyers and suppliers alike. (Depth in this area is a plus.)

• Gather and synthesize qualitative and quantitative user feedback to surface unmet needs, usability friction, and opportunities for product improvement
• Review legacy UI/UX work and assess what is performing well versus what requires iteration, bringing a structured point of view informed by data and user insight
• Partner with design and engineering to balance user needs against business objectives, documenting trade‑offs clearly and tracking decisions transparently
• Conduct ongoing customer and market research — interviews, surveys, session recordings, and competitive analysis — to surface new product opportunities and validate hypotheses before committing to build
• Translate user insight into well‑defined problem statements and feature briefs that keep design and engineering aligned on the underlying "why."

• Write detailed, well‑scoped Jira tickets grounded in research, stakeholder input, and clearly defined acceptance criteria — reducing ambiguity and rework for engineering teams
• Partner closely with engineering and marketplace teams to maintain delivery momentum across all active initiatives, ensuring roadmap items move from concept to completion on schedule
• Remove blockers actively and consistently — surface issues early, elevate when needed, and keep cross‑functional stakeholders aligned…