Principal, Enterprise Architect

About the Role

As a Principal Nonprofit Enteprise Architect on the Solution Engineering team, you’ll be a trusted advisor and strategic partner for our most important nonprofit customers. You lead with business acumen first – using technology as the vehicle, not the destination. You don’t just design solutions; you help nonprofit leaders rethink what’s possible.

• Own complex technical engagements – lead discovery, architecture design, and solution storytelling for nonprofit accounts
• Design scalable solutions using Salesforce’s nonprofit product suite (NPSP/Agentforce Nonprofit, Experience Cloud, Marketing Cloud, Mule Soft, Data Cloud, Agentforce, and more)
• Serve as a thought leader – develop repeatable architectures, demo assets, and best practice guidance for the broader SE community
• Partner cross‑functionally with Account Executives, Customer Success, Product, and Professional Services to drive deals and deliver value
• Mentor and develop junior architects and SEs, elevating the technical capabilities of the team
• Engage the nonprofit ecosystem – speak at events like Dream force, present at nonprofit conferences, and represent Salesforce as a subject‑matter expert

• Business‑first mindset – you lead with outcomes, not technology. You understand nonprofit business models, funding structures, and organizational priorities, and you use that context to frame technical solutions around mission impact and ROI
• A track record of influencing executive decisions
  , not just supporting technical evaluations – you’re equally comfortable in a boardroom as you are in a whiteboard session
• 8+ years of experience in enterprise software, with 5+ years focused on Salesforce platform architecture
• Deep knowledge of nonprofit business processes – fundraising, program management, marketing engagement, grant management, and constituent relationships
• Hands‑on experience with NPSP or NPC (Nonprofit Cloud), and familiarity with the broader Salesforce platform
• Proven ability to navigate complex, multi‑stakeholder technical evaluations
• Strong communication skills – equally compelling with a nonprofit CTO and an executive director
• Salesforce certifications (e.g., Application Architect, System Architect, or Nonprofit Cloud Consultant) strongly preferred
• Ability to travel up to 50%

You’ll work at the intersection of technology and social impact – helping nonprofits that are tackling some of the world’s most important challenges. As a principal‑level contributor, you’ll shape the strategy, culture, and technical direction of our team while building relationships with the most innovative mission‑driven organizations in the sector.

In the United States, compensation offered will be determined by factors such as location, job level, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well, including time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock‑purchasing program.
The typical base salary range for this position is $173,460 – $231,980 annually. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role is $190,750 – $255,150 per year. The range represents base salary only and does not include company bonus, equity, or benefits, as applicable.

Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Applicants are assessed on the basis of merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form. Salesforce uses artificial intelligence tools to help recruiters assess candidates, but human decisions ultimately determine hiring.