Account Coordinator

Job Description

MiQ is looking for a sharp and driven Associate Account Manager to join our team. The candidate will help support our Account Management team with campaign management troubleshooting, while learning what it takes to run your own accounts. The role offers the opportunity to join an innovative company, with award winning culture and ambitious growth plans.

The AAM will be tasked with growing existing business through delivering best‑in‑class service for clients, strategic insights presentations, and upholding internal operational excellence. You’ll have the opportunity to work collaboratively with Sales, Trading, Product, and Analytics on some of the world’s most well known brands.

We love different personalities at MiQ and strive to build teams constructed with diverse backgrounds and inclusive points of view. That said, we firmly believe that our values bring us together and we look for people who align with our values below.

• Passion – We love and live what we do.
• Determination – We always find a way to ‘figure it out’.
• Unity – We hold each other accountable. We win and lose as a team.
• Agility – We anticipate the unexpected, embrace and adapt to change.
• Courage – We dare to think unconventionally.

In the role you will be accountable for, but not limited to, the following:

• Client Service:
  • Support a portfolio of clients and ensuring that all are performing optimally; working in partnership with the Trading team to ensure campaigns are pacing and performing as desired.
  • Learn what it takes to present best in class insight reports that blend campaign performance and real business challenges, telling a story with our MiQ data.
• Project Management:
  • Confirm all relevant information needed for a successful campaign is received as part of launch email (checklist provided) and troubleshoot any campaign challenges alongside team.
  • Schedule ongoing check‑ins with team + client; ensure timely delivery of all client reporting and ad hoc requests.
• Internal
  
  Collaboration:
  
  
  • Collaborate with internal teams within your region to encourage ongoing improvement to our process and efficiency.
  • Attend all AM‑related trainings and completion of Accreditation modules to ensure product knowledge remains current.
• Communication:
  • Crisp and clear communication to external partners/clients or internal stakeholders flexing communication style to persuade others and influence positive outcomes.
  • Proactively seek opportunities to go above and beyond for clients and internal team members.
• Innovation:
  • Open to receiving and trying new ideas, processes, or ways of working.
  • Strategize with senior team members to provide proactive advice to help our clients solve their business challenges.

• 0-2 years of advertising technology and or media planning experience.
• Interest in technology and aptitude to learn new tech quickly; detail‑oriented with an ability to prioritize projects/tasks simultaneously and to completion.
• Ability to share ideas, look for efficiency in process, and remain humble when learning from others.
• Experience with Microsoft Office Suite, including pivot tables, chart‑making, and presentation building a plus!
• Alignment with MiQ's core values.

• US Market Health benefits – covering medical, dental, vision with HSA and FSA options.
• Company paid basic life and long‑term disability plans.
• Employee Assistance Program (EAP).
• Paid maternity and paternity leave.
• Nursing Mother’s Program.
• Generous PTO policy in addition to paid holidays.
• Tax‑free benefits (commuter, health, dependent care).
• Continuous education and training.
• Open office and casual work atmosphere.

A reasonable estimate of the current compensation range for this position is $60,000 - $75,000.

Completion of the form is voluntary. Whether you choose to complete it or not, your decision will not be considered in the hiring process or thereafter. Any information that you do provide will remain confidential.