Business Operations Specialist

Overview

Senior Recruiter | Enterprise Talent Services. Our client, a leader in financial tax software
, is looking to hire a Business Operations Specialist
. This role is fully remote. This job is a 9-month W2 contract role with benefits and paid holidays.

As a Business Operations Specialist
, you serve as a primary point of contact for migration-related inquiries and escalations, triaging issues and coordinating resolutions. The ideal candidate will bring a strong attention to detail to ensure all aspects of the program process, including documentation, data accuracy, issue tracking, reporting and compliance, meet high standards of precision and quality.

• Develop and refine end-to-end migration flows to a centralized client solution, applying hands-on experience with Salesforce to design and manage the migration process
• Collaborate with Product, Design, and Engineering teams to translate business requirements into technical specifications for migration tools, API integrations, and system enhancements
• Establish scalable processes for program application, approval workflows, and tracking using tools such as Smartsheet and Jira, refining processes to increase program adoption and effectiveness
• Create comprehensive Standard Operating Procedures (SOPs) and documentation
  , leveraging Excel pivot tables, Smartsheet, and Salesforce for progress tracking, resource management, and operational reporting
• Assist with onboarding of migrating partners
  , providing input on training materials to ensure new portal functionality and processes

• 5+ years of experience in business operations, program operations, or system migrations/implementations
• Experience using Salesforce in addition to other CRM and PRM platforms
• Experience managing documentation, timelines, and deliverable tracking using Smartsheet, Jira or similar platforms

• Bachelor's Degree
• Prior experience in the B2B SaaS or Fin Tech industry strongly preferred

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy.

Applicants need to make their needs known in advance.

• Mid-Senior level

• Contract

• Project Management
• Strategy/Planning
• Consulting

• Financial Services
• Technology
• Information and Media
• Business Consulting and Services

Apply BELOW