Legal Operations Specialist​/Senior Legal Operations Specialist

Who we are

At Spot Hero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the Spot Hero mobile app and website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business.

We connect the dots with cutting‑edge technology, delivering value to both sides of this exciting, evolving marketplace. We’ve been quite busy; take a look at some of our recent announcements.

Spot Hero is looking for a Legal Operations Specialist to join our small, but mighty, Legal & Compliance Team and help grow this function within the Spot Hero organization. This individual will have a proactive mindset with a bias towards action and an eagerness to step outside of their comfort zone to affect changes big and small. The Legal Operations Specialist will be an enthusiastic self‑starter that values building relationships and working closely with individuals across the organization.

In this role, you will take the lead on developing, implementing, supporting and improving a number of processes, practices and systems that are (or will be) designed to improve our team’s efficiency, effectiveness, cost management and overall performance. This role will ultimately serve as the operational backbone of the Legal & Compliance Team and champion cross‑functional efforts to provide legal and compliance support across Spot Hero.

This role will be required to be present in the Chicago HQ office at least 1 day per week, subject to any future changes in company policy.

• Help the Legal & Compliance Team identify opportunities for efficiency via automation and process development and standardization, and work closely with other business functions to implement process improvement.
• Partner closely with the Legal & Compliance Team to identify, develop, and project manage legal and compliance projects, such as developing processes around our templates and playbooks.
• Be a change management champion and help lead implementation, enablement and training for new tools and processes.
• Provide financial management to the Legal & Compliance Team by processing invoices, monitoring budget constraints and actual performance against budget forecasts, as well as identifying spending trends, potential cost savings and efficiency opportunities.
• Build and maintain strong relationships within the Legal & Compliance team, and other cross‑functional stakeholders including Finance, IT, Revenue, Marketing and People.
• Stay current on industry best practice and leading legal department processes and influence continuous improvement.
• Identify and implement new tools and technology to support the team and the organization.
• Drive the development and delivery of initiatives that promote collaboration and knowledge sharing (such as centralized / templated resources and processes).
• Periodically benchmark Legal & Compliance Team operations, processes and practices against other legal departments, and identify opportunities for enhancement and improvement.

• Contract management platform (Ironclad)
• Compliance platform (One Trust)
• Issue and Project Tracking Software (Jira/Confluence)
• Equity management platform (Carta)
• Your voice, and your vision. Speak up, make big plans, form strong viewpoints based on data, and share them with the team.

Chicago, IL

• Bachelor’s Degree
• Self‑starter, with high integrity and ability to maintain confidentiality and discretion at all times
• 3+ years of legal operations experience or 5+ years of operations experience and an interest in the legal field
• Detail‑oriented problem solver who works well in a team environment and has excellent communication skills
• Ability to work on several projects simultaneously with tight (but reasonable) deadlines
• Demonstrated ability to identify and implement process improvements
• Excited to work in a start‑up environment and to…