Procurement Director, Global Management; Technology

The Director of Procurement leads global category strategy and executes sourcing initiatives to deliver best overall value for the firm, while maintaining appropriate quality and managing risk through well‑structured contracts.

This role partners closely with business and functional leaders, applying enterprise sourcing and procurement policies to meet internal stakeholder requirements. You will independently lead cross‑functional teams of category and subject‑matter experts through the strategic sourcing process for complex, high‑impact initiatives.

We welcome applications from well‑qualified procurement leaders with previous Technology and/or BPO experience.

Please note:

this role is NOT remote. It will require 2-3 days per week in the downtown Chicago office. We are open to fill this and similar roles in our UK (London) or Singapore offices.

This position reports into a Senior Director, Global Spend Management.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

• Lead small, global, cross‑functional teams in developing sourcing strategies for your category, including long‑range objectives, performance goals, and clear metrics.
• Build and manage multi‑year category roadmaps, opportunity pipelines, and performance dashboards that drive value, resilience, compliance, and continuous improvement.
• Independently lead complex sourcing, RFP, and negotiation efforts, applying strong commercial judgment while balancing value, risk, stakeholder priorities, and long‑term category strategy.
• Act as a primary procurement partner to senior Technology, Operations, Finance, Legal, Privacy, and business leaders—translating business needs into sourcing approaches that enable outcomes.
• Manage overall supplier relationships for assigned categories, aligning supplier goals and performance with business objectives and holding suppliers accountable for results.
• Champion supplier diversity objectives, seeking opportunities to engage diverse suppliers directly or via prime suppliers’ subcontracting and tiered‑sourcing commitments.
• Stay closely engaged in periodic supplier reviews to identify opportunities, address issues early, verify performance against contractual commitments, and proactively plan renewals, extensions, or transitions.
• Draft and negotiate business and commercial contract language of above‑average complexity in collaboration with legal and functional partners.
• Support internal clients in building alignment and consensus on recommendations, then drive timely execution, communication, and implementation/transition activities.
• Assess financial, operational, and risk implications of sourcing options and make sound trade‑off decisions that clearly connect to business outcomes.
• Leverage leading‑edge tools and technologies, including AI‑enabled solutions, to improve speed, insight, and quality of procurement work.

• Curiosity: deeply understanding markets, suppliers, and stakeholder needs; continuously scanning for new ideas and better ways of working.
• Action orientation: moving initiatives forward with urgency and discipline, removing barriers, and delivering on commitments.
• Accountability: owning category results, supplier performance, and stakeholder satisfaction end‑to‑end.
• Flexibility and priority management: adapting quickly to changing business needs, confidently re‑prioritizing work and resources, and managing time and workload to consistently deliver on the most critical outcomes first.
• Continuous improvement: proactively identifying and implementing process, cost, and value enhancements across categories and ways of working.
• Effective stakeholder partnering: building trusted relationships, challenging constructively, and co‑creating solutions that balance short‑term needs and long‑term strategy.

• 9+ years of procurement experience in Technology and/or BPO (e.g., IT services, Software, SaaS/Cloud, application services, managed services, or business process outsourcing), including…