Part-Time Site Merchandiser

Who We Are

Crafty’s mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where they work. After operating with a vertically integrated supply chain (i.e., directly fulfilling orders from Crafty-operated distribution centers) in Chicago and the Bay Area, our team launched a third party fulfillment model that has rapidly scaled our coverage into over 25 markets globally, in just a year’s time.

At Crafty, we have a diverse, high-powered team, composed of folks in technology, supply chain operations, field operations, sales, account management, and more. Our workplace is dynamic, fast-paced, and just plain fun; we pride ourselves in having an amazing mix of humans who make up our team!

Chicago, IL

Crafty’s Site Merchandisers are the wheels that kept our pantry offering running. They are the human element and the friendly face that own the merchandising execution of multiple client‑site experiences on a daily basis; supporting each site’s product merchandising, inventory management & order replacement, in addition to equipment management.

This is a high‑energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people. Crafty is looking for a Site Merchandiser whose responsibilities will include:

• Multi‑Site Merchandising
  :
  Take pride in your spaces by owning client’s office kitchens & pantries and highly organized storage rooms, complete expiration checks and product rotations as needed
• Customer Service
  :
  With support from your manager, engage with our clients and other Crafty team members onsite, delivering the highest quality service
• Maintenance + Inventory
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  Perform routine maintenance on machines (such as coffee & kegerators), quality control checks, and completion of task lists (inventory, budget)
• Communication
  :
  Communicate and elevate any location needs or safety concerns to your manager, and accurately complete pre/post route paperwork

This role is a part‑time, hourly role within Crafty. This role supports several of our Chicago clients Monday through Friday from 6am - 10am, by meeting the skill based qualifications below:

• Operationally Sound
  :
  Ensures that all operations run smoothly, efficiently, and effectively, adhering to best practices and standards.
• Reliable
  :
  Shows accountability, punctuality, and consistency in fulfilling commitments. Maintaining high service standards, fostering client trust, and contributing to operational efficiency.
• Client Obsessed
  :
  Demonstrates a deep commitment to understanding and exceeding client needs and preferences, consistently showing eagerness and patience in all client interactions.
• Autonomy
  :
  Autonomy empowers client operations team members to act decisively, innovate, and continuously improve, ultimately leading to enhanced client relationships, operational efficiency, and overall success in their roles through site and task ownership.
• Attention to Detail
  :
  Demonstrates exceptional attention to detail by meticulously overseeing merchandising, inventory management, and ownership responsibilities to ensure precision, consistency, and excellence in all aspects of operations.
• Resilient
  :
  Quickly adapts to change, anticipates and addresses challenges with strong problem‑solving skills, and maintains a positive attitude to ensure ongoing success.
• Must be able to remain stationary for 50% of the time and capable of pushing, pulling, and lifting boxes weighing up to 50 pounds throughout the client site as needed
• Collaborative
  :
  Encompasses the ability to work effectively with others towards shared goals while providing and receiving constructive input to enhance individual and team performance
• Demonstrates a team‑oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success.
• Effective Communicator
  :
  Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions.

Don't meet all of the qualifications? We want you to consider…