Principal HR Business Partner; North America

Principal HR Business Partner (North America)

Chicago, IL

Rocket Travel by Agoda is a travel technology company founded in 2012 that partners with leading consumer travel brands to create white‑label solutions.

The People Team searches for talented individuals and offers an open, collaborative workplace. We focus on skill and potential, promoting equal opportunity and diversity.

We are currently seeking to hire a Senior Consultant, Learning & Development for our Chicago, US office as part of the Agoda People Development & Performance (PDP) team.

• Lead and support management of global learning projects, ensuring timelines and deliverables are met for the business you are aligned to.
• Assist in the design, development, and execution of learning programs that align with Agoda’s business and cultural objectives.
• Support stakeholders and learning team in delivering solutions that enhance employee performance and engagement.
• Experience with change management & enablement learning strategies is an added advantage.
• Build relationships across group companies to leverage existing learning content to adapt it to the organizational requirements.
• Use data to track and measure the impact of learning programs and generate insights to improve learning effectiveness.
• Conduct research and support the identification of learning trends, employee sentiment, and capability gaps.
• Assist in facilitating learning sessions, workshops, and development initiatives for employees at various levels.
• Work closely with internal teams to leverage subject‑matter expertise and internal resources to enhance learning experiences.
• Stay informed about best practices in learning and development to bring innovative approaches to the team.
• 8+ years of experience in a business consulting/learning and development or organizational development role at a multinational organization.
• Strong communication skills and ability to facilitate training and workshops.
• Analytical mindset with the ability to track, measure, and report on learning program effectiveness and to work with data to identify patterns and generate actionable insights.
• Experience in designing and delivering learning programs across different employee demographics and an understanding of adult learning principles and instructional design methodologies is a plus.
• Ownership and growth mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
• Ability to effectively handle ambiguity and adapt in a constantly changing multi‑cultural business environment.
• Flexibility in working across time zones.
• Display of humility, flexibility, & curiosity is paramount.

The range for the Chicago‑metro area is $141,000 – $166,000.

We are an E‑Verify employer – meaning that your Form I‑9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.

At Rocket Travel by Agoda, we pride ourselves on being committed to equal employment opportunities for all qualified applicants, regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.