Operations Excellence Analyst

Operations Excellence Analyst

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at  and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.

In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.

Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings.

Sometimes referred to as Home Chef's operations "SWAT" team, the Ops Ex team works on cross-functional initiatives that help to define the future state of the operations organization. The team prides themselves on being great problem solvers and thought partners. The Ops Ex team is a key partner to the fulfillment team, creating and maintaining technologically-driven tools to enable more efficient processes, and serving as the operations organization's center for strategy development.

The Operations Excellence Analyst helps lead the strategy function, and the 'digital SWAT' function, which runs KPI reporting, demand forecasting, procurement excellence and data analytics. The Analyst is responsible for supporting the priorities and expectations of the team, delivering strategic recommendations, and acting as a key subject matter expert and partner to fulfillment teams.

Detailed Responsibilities

Strategic Project Work

• Own high priority project work as necessary. Includes analysis, project management, and strategic recommendations
• Support 3rd party vendors with tools and guidance to coordinate delivery between sites and customers
• Continuously optimize production plans and planning tools to support plant function

Data Analysis & Reporting

• Develop models and methodologies to monitor success of multiple facets of the business (facility capacity, machinery usage, labor, production, etc.)
• Find innovative ways to make data actionable for our production teams - build processes to better collect, store, and visualize operational data in a meaningful and impactful way
• Enable data-driven decision making by reporting on core KPIs and performing ad-hoc analyses

Setting Strategic Priorities

• Oversee fulfillment KPIs & reporting; use data to identify highest-impact project work
• Help team to structure project work and deliver clear, data-driven recommendations
• Drive project work from strategy to project recommendation and partner with CI team for implementation with the fulfillment teams.

Collaboration with Operations Technology Team

• Develop V1.0 of tools and reporting to support efficiency and quality improvements at the plants
• Act as conduit between plants and IT for targeted quick support and results
• Partner with operations technology team as business lead in the development of technology-driven applications to implement in the plants

This position requires 10% travel.

Qualifications

• Completion of a four-year degree program in a related field:
  Science, Technology, Engineering, and Math Preferred
• 2+ years work experience in operations, management consulting, or data analysis role
• Excellent analytical skills; strong capabilities in Excel, Google Sheets and Google Scripts.
• 1+ years of experience with Java script, HTML, CSS & common coding languages
• Continuous improvement mindset
• Strong prioritization and project management skills
• Excellent communication skills, with experience creating buy in with a range of stakeholders such as hourly employees, customers, suppliers, and executives
• Proactive in identifying problems and finding innovative solutions
• Ability to understand the big picture as well as exceptional attention to detail
• Skilled at dealing with ambiguity and working in a fast-paced environment
• Experience spearheading execution on large-scale, high-impact projects
• Experience in a fast-paced, high-growth environment

• Candidates can experience Home Chef as a customer - enter promo code PEOPLE
  30 for $30 off your first order!
• Medical, dental, vision, life and disability insurance available
• Paid holidays, sick time and vacation time
• 401k program
• Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

We are humble team players. We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-level thinkers. We come up with novel and unique ideas. We explore new…