Project Coordinator

Project Coordinator Job

The Project Coordinator ensures effective and efficient coordination toward project goals in a dynamic and demanding environment. This role oversees all aspects of a project to ensure timely and budget-conscious completion. Responsibilities include managing expectations by coordinating and communicating project scope, cost, schedule, vendors, and the production of contractual deliverables. Additionally, the Project Coordinator acts as a liaison between Field Sales Reps and internal teams, delivering exceptional customer service from project inception to post-installation.

What does a Project Coordinator at Turf do?

• Initiates projects
• Receives, processes, and manages multiple orders with unique requirements and timelines.
• Analyzes initial contract requirements.
• Determines status of sample and drawings done during quotation phase.
• Establishes contact with customer to direct expectations of product and establishes project Requested Date, Target, and Commitment Date.
• Sends samples and cutsheets to client for submittal approval.
• Works closely with Finance Team in setting up customer terms, collecting deposits and final payments, and processing purchase orders.
• Establishes project timelines
• Reviews architectural plans.
• Tracks sample and Shop/Product Detail drawing status.
• Communicates with customers, managers and internal design/production teams on submittal status, lead times, and potential delays.
• Strategizes how to meet customer's deadlines.
• Controls project flow
• Provides administrative direction of customers and various internal departments to ensure project is completed on schedule and within budget.
• Maintains and archives internal and external communication for each project using Net Suite, Project Management software and Outlook.
• Translates design ideas between clients and internal design team.
• Updates internal databases as project submittal status changes.
• Organizes and hosts project meetings between internal and external teams.
• Requests material procurement as needed on a project basis.
• Tracks projects through the manufacturing phase.
• Provides risk mitigation and problem resolution.
• Communicates with customers in a thoughtful and timely manner with any internal issues or hiccups that may affect project timelines.
• Understands customer shipping requirements and communicates with Shipping Coordinator.
• Creates documents
• Writes, submits, and tracks order acknowledgements for each project.
• Writes, submits, and tracks sales orders.
• Provides oral and written reports with issues, implications, and potential courses of action, as required.
• Briefs upper management regarding status of projects.
• Closes out projects
• Communicates with customer tracking information once project has shipped.
• Sends closeout documents (warranty, storage guide, etc.) as needed.
• Conducts follow-up with customer as required.
• Provides subject matter expertise on product designs, as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in a relevant field such as architecture, interior design, project management, business administration, or engineering.
• 2+ years of experience in project coordination or management, preferably in a design or creative environment.
• Proven experience managing multiple projects simultaneously in a fast-paced environment.
• Project coordination experience: analyzing data/architectural drawings, stakeholder communication, setting expectations, scheduling, planning, directing work, risk management, problem resolution, and budget control.
• Proficiency in internal data systems and computer applications (word processing, spreadsheets, presentations).

What will make you successful?

• Ability to analyze/interpret data, write concise reports/emails, and explain complex issues clearly.
• Skilled in influencing others and presenting persuasive information.
• Effective independently and in team settings; adept at coordinating with…