Senior Sales Operations Associate

About The Role

Driving commercial performance across the US & Canada means operating inside a fast-moving, constantly evolving sales engine. As a Senior Sales Operations Analyst, you'll be a core partner to Sales Operations Leads, shaping how the business forecasts, reviews performance, and identifies growth opportunities. This role blends analytical depth with operational execution - you'll design scalable processes, dive into the details of sales workflows, and influence cross-functional teams to achieve shared objectives.

Success here requires someone who can operate in an ambiguous environment and use data to drive clarity and momentum across the commercial organization.

• Run the Commercial Cadence:
  Own forecasting cycles, pipeline reviews, QBRs, and executive business reviews, ensuring each is grounded in clean, actionable insights.
• Improve Systems & Processes at Scale:
  Lead enhancements to Salesforce workflows and sales processes, reducing friction and building infrastructure that supports rapid growth.
• Be the Analytical Backbone:
  Build predictive models, analyze performance trends, and surface insights that shape GTM strategy and resource allocation.
• Partner Cross-Functionally:
  Work closely with Sales, Sales Planning, Strategy, and other teams to align on priorities and translate business needs into operational solutions.
• Lead Strategic Projects:
  Drive high-impact initiatives across segments and territories, combining deep analysis with structured execution to unlock new growth opportunities.
• Dive Into the Details:
  Investigate funnel performance, data anomalies, and operational bottlenecks - ensuring decisions are grounded in reality, not assumptions.
• Translate Complexity Into Clarity:
  Turn messy data into crisp narratives, dashboards, and recommendations that influence stakeholders at all levels.

• 4+ years in Sales Operations, Commercial Operations, Strategy & Planning, or a similar analytical function
• Advanced proficiency in Excel/Sheets, PowerPoint/Slides, and CRM tools (Salesforce strongly preferred)
• Strong SQL skills and comfort self-serving data
• PMO
  
  Experience:
  
  Demonstrated ability to drive PMO-style work streams - building project plans, managing cross-functional timelines, enforcing accountability, and ensuring complex initiatives land on time and with clear operational structure
• Bachelor's degree

• Ability to turn complex data into clear recommendations, narratives, and executive-ready presentations
• Strong stakeholder management skills with a track record of building trust across teams
• Experience defining and improving sales processes, SOPs, and operational policies
• Excellent written and verbal communication skills
• Background working across functions such as forecasting, quota setting, segmentation, variable compensation, or GTM strategy
• Proven ability to influence without authority and drive accountability in cross-functional environments
• Demonstrated ownership mindset - able to dive deep while keeping the broader business context in view
• Comfortable operating in a lean, fast-paced, and often ambiguous environment
• Highly organized, able to manage multiple priorities independently
• MBA or advanced degree in business, economics, math, or a related field

For Chicago, IL-based roles:
The base salary range for this role is USD $118,000 per year – USD $131,000 per year. For New York, NY-based roles:
The base salary range is USD $131,000 per year – USD $145,500 per year. For San Francisco, CA-based roles:
The base salary range is USD $131,000 per year – USD $145,500 per year. All US locations offer participation in Uber's bonus program and may include equity awards and other types of compensation. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. For more details, see