Analyst, Learning & Capability Building

Hyatt Hotels Corporation is seeking a detail‑oriented and collaborative Analyst, Learning & Capability Building to enable and enhance the execution of enterprise learning initiatives.

• Monitors measurements and metrics to assess the overall effectiveness of learning programs and tools – tracking impact on the performance of individuals and the business, and recommending approaches to improve adoption.
• Partners with internal Hyatt functions to understand colleague and business learning needs, gather requirements, and support development of learning deliverables.
• Supports development and execution of program communications to stakeholders and end users, ensuring clarity and consistency.
• Partners with and supports management of external vendors and contractors for fulfillment of program deliverables.
• Coordinates learning operations, including program logistics, registration, scheduling, and vendor‑related activities.
• Evaluates and recommends improvements to processes supporting learning strategy, including collection and use of HR data.
• Prepares analyses, reports, and presentations as directed to evaluate effectiveness of programs and support recommendations.
• Supports development, curation, and refinement of learning content and materials, incorporating feedback and evolving business needs.
• Coordinates program activities, including timelines, deliverables, stakeholder inputs, and communication efforts across multiple work streams.
• Supports discovery efforts by gathering inputs, organizing information, and contributing to identification of key insights.
• Identifies and organizes learning content and tools to support business needs as directed.

• BS degree, preferably in business, hospitality, or human resources.

• Certification in training instructional design or delivery preferred.

• Proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint.
• Basic experience working with data and reporting tools.
• Understanding of user experience and content development practices.
• Familiarity with digital collaboration and communication tools.
• Exposure to Learning Management Systems (LMS) or Learning Experience Platforms (LXP) preferred.

• Demonstrated ability to work with and through others to achieve business outcomes.
• Ability to interpret and analyze data to identify trends and summarize recommendations.
• Flexibility in working style and environments, superior communication skills, and strong influencing skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Flexibility in working style and willingness to learn.
• Ability to follow direction and contribute to team deliverables.

The salary range for this position is $68,800 - $86,000. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.