Specialist, Business, Change Management

Who We Are

HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. We are a wholly owned subsidiary of HDI Global SE, which manages the industrial lines division of the Talanx Group. Our broad and flexible portfolio of products and services combined with our international network of local insurers in more than 150 countries, provide us the ability to offer a wide range of domestic and global insurance solutions for U.S. based multinational companies.

With Xcelerate
29, HDI is shaping its future by becoming a Trusted Global Player
, achieving Next-level Excellence
, and building a Forward-thinking Organisation
. This direction helps HDI Global lead the profitable growth game as a globally connected business, raise the bar every day through stronger underwriting, claims, and investment performance, and win tomorrow by starting today with a lean, fast, resilient, and future-ready organisation. Together, these priorities support profitable growth, sustainable profitability, global consistency, digital transformation, AI acceleration, smart cost leadership, and stronger collaboration across teams and markets.

They also reflect our focus on being a workplace of choice by building a future-ready workforce where people learn, grow, adapt to technology change, and contribute to long-term success.

We are seeking an experienced Change Specialist to support business readiness, stakeholder engagement, and user adoption for Guidewire and broader insurance transformation initiatives. This role focuses on executing change impact assessments, communications, and training strategies to drive successful adoption of new systems and processes. The ideal candidate brings hands‑on OCM experience within the insurance industry and a proven ability to translate complex change into practical, user‑focused outcomes.

• Conduct and document change impact assessments across people, process, technology, and roles for implementations; translate findings into actionable readiness plans and support assessments (e.g., surveys, workshops, interviews) to identify adoption risks, resistance points, and readiness gaps.
• Conduct training needs analysis and support the design and delivery of role‑based training, job aids, and learning materials, leveraging digital adoption tools and reinforcement strategies to improve user proficiency and sustained adoption.
• Create and execute targeted communication plans, including key messaging, stakeholder updates, and leadership materials, ensuring messages clearly articulate what is changing, why it matters, and what actions are required across all impacted audiences.
• Develop stakeholder analyses and engagement plans, partner with business leaders and change agents to drive awareness and adoption, and support managers with tools and coaching to effectively guide their teams through change.
• Define and track adoption, readiness, and engagement metrics, analyze feedback and usage data, and provide insights to support targeted interventions and align OCM activities with overall business outcomes and benefit realization.
• Collaborate with business, IT, and project teams to integrate OCM activities into delivery plans, participate in key project ceremonies and readiness checkpoints, and maintain core OCM documentation including plans, assessments, and adoption tracking artifacts.
• Create and maintain documentation related to change impacts, training plans, communications, and stakeholder engagement activities to support and strengthen internal change management capabilities.

• 4–7 years of experience in Organizational Change Management, business transformation, or technology adoption within medium to large‑scale initiatives.
• Insurance industry experience, with understanding of core functions such as underwriting, policy administration, billing, claims, or operational workflows.
• Hands‑on experience applying structured OCM methodologies (e.g., Prosci ADKAR, Kotter, ACMP) across change impact, stakeholder engagement, communications, training, and adoption tracking.
• Proven ability to develop and execute core OCM…