Sr. Mgr, NAMER Sales Operations, NAMER Strategy & Operations

Job Summary

The AWS North American Business Operations team within Sales Strategy, Operations & Enablement (SSOE) leads execution and planning for the Americas Field organization. The Business Operations & Planning Leader will manage the rhythm of the business, including Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and other cadence reporting and metrics. The role requires a strategic mindset, strong cross‑functional collaboration skills, superb communication abilities, and a willingness to be hands‑on.

• Manage and continually improve the operational cadence for business teams within the AWS North America Sales organization.
• Develop tools and standard templates to scale operations.
• Prepare ad hoc analyses and manage projects as needed.
• Lead discussions for MBRs, QBRs, and Operating Plan (OP) meetings.
• Build, maintain, and continually improve the Business Management System for North America.
• Create streamlined team materials surrounding the state of the business.
• Collaborate closely with Americas and SSOE leaders and executive support staff to establish dates for key business meetings and update operational cadence.

• 10+ years of senior leadership work in sales operations, sales strategy, finance, business development, or related fields.
• 7+ years of leading a divisional sales operations team or equivalent responsibilities supporting a multi‑geographical, large‑scale, hi‑tech sales organization.
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field.
• Experience hiring and leading a high‑performance team.

• Experience developing and implementing systems/tools used for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience in business‑process design.
• Experience rapidly growing an organization and attracting, hiring, and retaining top talent.
• Experience working within a high‑growth, technology company.
• Master's degree or equivalent.

USA, IL, Chicago –  –  USD annually

USA, TX, Austin –  –  USD annually

USA, WA, Seattle –  –  USD annually

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