Senior Manager, Software & Product Development Operations

Are you ready to make an impact?

• Lead engagement teams serving Software & High-Tech and Private Equity clients while building trusted advisor relationships with executive stakeholders, including C‑suite leaders, business unit executives, product leaders, and Private Equity Deal and Operating Partners.
• Serve as engagement leader for strategy and operational transformation initiatives within the Software & High-Tech sector, including product & technology platform strategy, product portfolio optimization, product migrations, product consolidation, R&D effectiveness, operating model transformation, and post-merger integration initiatives.
• Provide engagement leadership for complex technology transformation programs such as technology modernization, re‑platforming initiatives, technology platform consolidation, on‑prem to cloud migrations, build credibility with CPO/CTO and confidently communicate impact, results with business leaders of the organization, and oversee development of executive‑level client deliverables, including board‑ready presentations, strategic recommendations, value creation roadmaps, and financial models.
• Manage engagement economics, quality assurance, staffing, and client satisfaction while ensuring successful project outcomes.
• Coach and mentor consultants, senior consultants, and managers, fostering an inclusive and high‑performing team environment.

• Lead the development and enhancement of methodologies, tools, and intellectual property supporting Product Strategy and Software & High-Tech advisory services.
• Collaborate across Software & High-Tech, Technology, M&A, and Private Equity practices to strengthen integrated delivery capabilities.
• Play an active role in performance management, coaching, mentoring, and career development of team members.
• Support recruiting efforts, including experienced hires, campus recruiting, interviewing, and onboarding.
• Contribute to thought leadership, training programs, and internal capability‑building initiatives.

• Build and expand relationships with existing and prospective clients within the Software & High-Tech and Private Equity ecosystem.
• Identify, shape, and support new business opportunities in partnership with practice leadership.
• Lead portions of proposal development, solution design, engagement scoping, and pricing activities.
• Develop go‑to‑market messaging, thought leadership, and sales materials focused on Product Strategy and Software & High-Tech value creation.
• Represent West Monroe at Software, Technology, Product Management, and M&A industry events while building a strong professional network.
• Partner with leadership to identify emerging market trends and client needs that inform service offering development.

• 8‑12 years of professional experience, including one or more of the following:
• Software engineering leadership in a software / SaaS company with demonstrated ability of leading engineering/product teams and driving key outcomes with business leadership.
• Management, technology, or software operations consulting serving Software and SaaS clients, focused on product and software development lifecycle.
• M&A, corporate strategy, or transaction advisory experience supporting or as part of a software business.
• Demonstrated experience leading complex engagements and managing cross‑functional teams.
• Deep understanding of software and SaaS business models, economics, product management practices, and software development organizations.
• Experience evaluating and improving product & R&D organizations, operating models, product portfolios, or software development effectiveness.
• Knowledge of AI use across the software development lifecycle, including agentic workflows, AI‑orchestrated SDLC processes, automated testing & remediation, AI‑enabled modernization, expert‑guided orchestration.
• Proven ability to build relationships with executive stakeholders and influence decision‑making.
• Strong analytical, problem‑solving, communication, and presentation skills.
• Demonstrated experience developing and mentoring team members.
• Ability to travel as needed.
• Ability to work permanently in the United States…