Operations Assistant

Operations Assistant – Full Time – Chicago, IL

Salary: $55,000-$60,000 per year

We help make your world a safer place. We are seeking a personable and dedicated Operations Assistant to supervise a team of security officers across multiple sites, ensuring operational effectiveness and top‑tier service.

• Manage guard operations for multiple sites, supervising subordinate officers and supervisory staff.
• Meet with line management and client representatives to provide status updates and address issues.
• Ensure service expectations are met through regular client contact.
• Coordinate orientation, training, development, and retention of high‑caliber staff.
• Maintain and submit accurate payroll records, employee and business information; review client and company reports.
• Communicate and coordinate scheduling, staffing, equipment, record‑keeping, and related matters to ensure smooth service delivery.

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance
• 401(k) retirement plan options
• 10 Vacation Days accrued annually
• 6 Sick Days, 4 Floating Holidays per year
• Paid Family Leave up to 12 weeks per year
• Paid Weekly (every Thursday)
• Employee Assistance Program
• Discounts on childcare, pet daycare, vehicles, electronics, cell phone plans, travel, and more
• Access to earn wages daily (subject to restrictions and fees) – note: availability varies by population

• At least 21 years of age
• Valid driver’s license with a clean driving record
• High school diploma or GED
• 3+ years of security experience
• 2+ years of scheduling experience
• Experience in payroll and training (preferred)
• Proficiency with basic computer and technology use
• Strong planning, organizing, and leadership skills
• Initiative, results orientation, and deadline compliance
• Reliable and self‑motivated
• Strong customer service and interpersonal skills
• Willingness to participate in a comprehensive pre‑employment screening, including drug and background checks

EOE/M/F/Vet/Disabilities