Analyst, Learning & Capability Building

Overview

Hyatt Hotels Corporation is seeking a detail-oriented and collaborative Analyst, Learning & Capability Building to enable and enhance the execution of enterprise learning initiatives.

In this role, you will work closely with Learning Program Owners to support high-impact programs such as Compliance & Risk, Leadership, Operations training and more. You will be responsible for translating complex inputs into clear, practical content and communications, coordinating execution across stakeholders, and ensuring programs are delivered with quality, consistency, and speed.

This is an opportunity to operate at a high level on enterprise learning initiatives, applying clear, structured thinking and sound judgment to produce executive-ready insights, communications, and recommendations that enable timely & informed decisions. The role is well suited for someone who thrives in fast moving environments, is comfortable navigating ambiguity, and brings both analytical strength and strong execution capability to large scale initiatives.

You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

The role supports high-impact initiatives (e.g., Compliance & Risk, Leader Learning) by translating complex inputs into clear, practical deliverables, coordinating execution across stakeholders, and ensuring programs are delivered with quality, consistency, and speed.

Detailed responsibilities include:

• Monitors measurements and metrics to assess the overall effectiveness of learning programs and tools – tracking impact on the performance of individuals and the business, and recommending approaches to improve adoption
• Partners with internal Hyatt functions to understand colleague and business learning needs, gather requirements, and support development of learning deliverables
• Supports development and execution of program communications to stakeholders and end users, ensuring clarity and consistency
• Partners with and supports management of external vendors and contractors for fulfillment of program deliverables
• Coordinates learning operations, including program logistics, registration, scheduling, and vendor-related activities
• Evaluates and recommends improvements to processes supporting learning strategy, including collection and use of HR data
• Prepares analyses, reports, and presentations as directed to evaluate effectiveness of programs and support recommendations
• Supports development, curation, and refinement of learning content and materials, incorporating feedback and evolving business needs
• Coordinates program activities, including timelines, deliverables, stakeholder inputs, and communication efforts across multiple work streams
• Supports discovery efforts by gathering inputs, organizing information, and contributing to identification of key insights
• Identifies and organizes learning content and tools to support business needs as directed

The successful candidate will possess significant exposure to Hyatt systems and data, with the demonstrated ability to work with and through others to achieve business outcomes, communicate effectively across stakeholders, and manage multiple priorities with attention to detail. The person should be known for flexibility in working style and environments, comfortable working within established processes, supporting program execution, superior listening and communication skills, strong influencing skills, be able to manage projects with strong attention to detail, and contributing to continuous improvement efforts through analysis and feedback.

Education

• BS Degree, preferably in business, hospitality, or human resources

Certificates, Licenses, Registrations

• Certification in training instructional design or delivery preferred

Computer Skills Needed to Perform this Job

• Proficiency in Microsoft Office suite, including Excel, Word, and Power Point
• Basic experience working with data and reporting tools
• Understanding of user experience and content development practices
• Familiarity with digital collaboration and communication tools
• Exposure to Learning Management Systems (LMS) or Learning Experience Platforms (LXP) preferred

Additional Comments and Requirements

• Demonstrated ability to work with and through others to achieve business outcomes.
• Ability to interpret and analyze data to identify trends and summarize recommendations
• Flexibility in working style and environments, superior communication skills, and strong influencing skills.
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Flexibility in working style and willingness to learn
• Ability to follow direction and contribute to team deliverables

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as…