Capability Lead - Client
Listed on 2026-07-13
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Business
Change Management, Business Analyst, AI Business & Operations, Business Systems/ Tech Analyst
About Northern Trust
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust proudly provides innovative financial services and guidance to the world’s most successful individuals, families, and institutions, remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
OverviewThe Senior Manager, Product Management leads the strategy and delivery of Client
360 & Aggregation, a cross‑platform capability focused on creating consistent, connected representations of clients across Wealth Management systems. This role manages the Aggregation product team, enabling external account connectivity and data ingestion across the Wealth ecosystem. Positioned at the center of multiple product, data, and platform work streams, the Senior Manager balances near‑term delivery with the long‑term evolution of shared client and aggregation capabilities.
The Senior Manager partners closely with business, data, engineering, and platform teams to deliver outcomes at scale while elevating product management practices across the organization.
- Own and evolve the product vision, strategy, and roadmap for Client
360 & Aggregation in alignment with Wealth Management and Capability‑level objectives. - Shape multi‑phase and longer‑term roadmaps that define how Client
360 & Aggregation capabilities will mature into scalable, adoptable platform services that become the foundation for reporting and enable proactive client advice, insights and analytics. - Translate enterprise and group‑level objectives into clear product outcomes and prioritized initiatives.
- Lead end‑to‑end product execution for Client
360 & Aggregation initiatives across multiple platforms and teams. - Define product requirements for foundational Client
360 & Aggregation capabilities, including client and household structures, ownership and relationship representation, planning‑oriented data models, and complex client scenarios such as estate considerations. - Maintain a healthy, outcome‑aligned backlog that balances scope, pace, quality, budget, and delivery risk.
- Identify and manage cross‑team dependencies, integration points, and delivery risks across data, platform, and experience work streams.
- Partner closely with business, design, data, engineering, and adjacent product teams to translate complex needs into clear, deliverable product plans.
- Drive alignment across platforms to reduce duplication, improve data consistency, and enable shared ways of working.
- Communicate product direction, trade‑offs, progress, and outcomes clearly to senior leaders and stakeholders.
- Represent the business lens within the product team by grounding decisions in client value, business impact, and financial risk considerations.
- Contribute to data‑driven business cases and leverage qualitative and quantitative insights to inform priorities and solution design.
- Apply strong understanding of enterprise data products, shared data models, workflow implications, and cross‑system dependencies.
- Consider regulatory, compliance, and operational constraints relevant to client data and Wealth Management products.
- Serve as an exemplar of product management craft within a cross‑functional product team.
- Mentor and coach Product Managers and peers, helping raise product capability across the organization.
- Create, refine, or scale tools, templates, and practices that improve product discovery, prioritization, facilitation, and delivery effectiveness.
- 7–10 years of product management experience leading complex, cross‑functional initiatives.
- Proven experience owning product strategy, requirements, prioritization, and roadmap planning for enterprise‑scale capabilities.
- Strong ability to lead through influence in matrixed environments with multiple stakeholders and dependencies.
- Experience delivering data‑heavy products involving shared data models, workflows, and platform integrations.
- Exce…
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