Business Analyst

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

• Manage contract template inventory, governance, and project/change processes and procedures.
• Liaise with multiple internal product partners, legal, compliance, and operational support teams.
• Ensure compliance with risk governance requirements including maintaining governance records, approvals, contract template storage, and publishing.
• Project manage and execute on initiatives that increase capacity, streamline/simplify processes and contract templates.
• Support Contract Management team related processes and issues, including reports manipulation and analysis, QA/QC, metric management, issue and action plan development and execution.
• Report all metrics along with supporting documentation and calculations to management on time.
• Business owner and support for Contract Management workflow tool (GCET) including intake queue assignments, reporting, analysis, troubleshooting, and enhancements.
• Conduct contract template administration duties including contract request receipt, contract documentation, governance adherence, and record-keeping, ensuring the smooth flow of contract template administration.
• Serve as an expert resource, reinforcing, advising, and providing guidance on processes and procedures related to the inventory and governance of contract templates.
• Perform SharePoint and DFFS technical programming, maintenance, and support of the template governance system which employs these technologies.

• 2+ years of relevant work experience.
• Advanced MS Office skills especially in Word and Excel.
• SharePoint familiarity (building, sites, list, reporting, etc.).
• Excellent analytical, verbal, and written communications skills.
• Effective planning, organizational, and prioritization skills to manage numerous competing, complex assignments.
• Ability to adapt to change and work in a fast-paced environment, be creative, and be able to balance multiple priorities simultaneously.
• Exercise sound judgment and independent decision-making, including knowing when to elevate issues to managers when appropriate.
• Reliability, discretion, and ability to handle sensitive information and maintain confidentiality.

• An understanding of Global Payments Solutions products and services.
• Understanding process design, tracking, controls and metrics.
• SharePoint and DFFS design, development, and programming.
• Experience with SWFT application.
• Previous financial services industry experience.

1st shift (United States of America)

40

US - IL
- Chicago - 110 N Wacker Dr
- Bank Of America Tower Chicago (IL4110), US - NY
- New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

$76,900.00 - $ annualized salary, offers to be determined based on experience, education and skill set.

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.