Assistant Director, Environmental Cleaning

Benefits

• Medical:
  Blue Cross Blue Shields of Michigan
• Dental:
  Delta Dental
• Vision: VSP
• Life:
  The Standard
• Voluntary Life:
  The Standard
• Short Term Disability:
  The Standard
• Long Term Disability:
  The Standard
• Hospital:
  The Standard
• Critical Illness:
  The Standard
• Accident:
  The Standard
• 401K - After 3 months of employment

• Lead with purpose, fostering a collaborative and engaged team environment built on respect, open communication, and shared success.
• Recruit, develop, and mentor team members, ensuring they are equipped to grow in their roles and deliver exceptional service.
• Conduct routine inspections and performance assessments, offering coaching and recognition to strengthen team confidence and capability.
• Encourage creative problem-solving and continuous improvement, empowering staff to contribute ideas that elevate department operations.

• Plan, organize, and direct all departmental functions to maintain a safe, high-quality environment aligned with hospital and regulatory standards.
• Establish efficient workflows, service expectations, and policies that support consistency, reliability, and measurable performance outcomes.
• Partner closely with hospital administration and departmental leaders to ensure seamless coordination and timely service delivery.
• Use data and feedback to refine processes, anticipate needs, and proactively support the hospital’s operational goals.

• Develop and manage the department’s operating budget, monitoring expenditures and financial performance with precision.
• Analyze operational metrics, financial reports, and quality data to guide decisions that balance efficiency and high standards of care.
• Ensure strict adherence to safety, regulatory, and accreditation requirements including OSHA, The Joint Commission, and internal compliance systems.
• Maintain quality control tools, documentation, and reporting structures that support evidence-based decision-making.

• Champion a service-oriented culture focused on patient satisfaction and exceptional environmental quality.
• Communicate clearly and consistently across all levels of the organization, ensuring transparency and alignment with facility goals.
• Lead department initiatives that support Total Quality Management and contribute to long-term operational improvements.
• Build trusting relationships with cross-functional partners, reinforcing a unified approach to hospital operations.

• Strong interpersonal skills with the ability to build relationships at all organizational levels.
• Excellent written, verbal, and non-verbal communication skills, including presentation ability.
• Commitment to service excellence and a patient-first mindset.
• Professional, composed, and reliable in fast-paced or high-pressure situations.
• Confident decision-maker with strong judgment and prioritization skills.
• Self-motivated, proactive, and capable of managing multiple priorities effectively.
• Ethical, respectful, and consistent in all business interactions.
• Highly organized with strong attention to detail and follow-through.

• Minimum of 2 years of experience supervising both salaried and hourly team members.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Proficiency with word processing, spreadsheets, and various software platforms.
• Willingness to relocate for future advancement opportunities.

• Bachelor’s degree or equivalent experience.
• Six years of environmental services or housekeeping leadership experience in a healthcare environment.
• Strong financial and analytical skills with the ability to interpret data and apply insights.
• Demonstrated success in high-pressure settings with defined performance goals.
• Effective public speaking and presentation abilities.
• Experience with collaborative leadership, budget development, and operational planning.
• High proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Multilingual abilities, especially Spanish, are a plus.
• Working knowledge of OSHA, The Joint Commission, and similar regulatory standards.

In person