Senior Product Manager, Pharmacy

Senior Product Manager, Pharmacy

Chicago

An Introduction to Codal

Codal is an award-winning web design and development consultancy that helps enterprise organizations solve complex problems and accelerate growth through elegant, data-driven digital solutions. Our areas of expertise include application modernization, eCommerce, UX/UI design, product strategy, data analytics, and artificial intelligence.

At Codal, you will collaborate with some of the most innovative organizations in the world and work on cutting-edge technologies that push the boundaries of design and software development. We promote long-term success, not just for our clients but for our team, helping you develop a professional roadmap that takes your career to new heights.

This role supports a strategic Codal client in the virtual pharmacy space. You will partner with large healthcare systems and online/digital pharmacies to modernize how prescriptions are ordered, filled, adjudicated, and delivered. A working knowledge of the prescription (Rx) lifecycle, pharmacy benefit management (PBM), and healthcare insurance claims adjudication is essential, along with strong e-commerce and customer lifecycle experience. You will help shape digital pharmacy products that span patient acquisition, prescription intake and transfers, benefits verification, fulfillment, and ongoing process.

We ideate, create, and coordinate. We analyze, strategize, organize, and prioritize. We bridge the communication channel between the client and our project team. We chart the course and navigate the product roadmap sprint by sprint. Some of us are product owners. Some of us are scrum masters. Many of us wear multiple hats and do whatever's needed to deliver successful projects.

Discovery & Strategy

• Lead product discovery engagements for enterprise healthcare, pharmacy, and digital health clients from initial vision through delivery planning.
• Drive workshops, stakeholder interviews, business process mapping, and MVP prioritization.
• Map end-to-end digital pharmacy journeys, including patient onboarding, prescription intake and transfers, insurance eligibility and benefits verification, claims adjudication, refill and auto-refill programs, fulfillment, and medication delivery experiences.
• Translate ambiguous business problems into scalable product strategies, capabilities, and implementation roadmaps.
• Challenge client assumptions, identify product gaps, and recommend long-term platform solutions rather than simply documenting requirements.
• Partner closely with Solution Architecture and Engineering to define scalable technical approaches while balancing business priorities.

Delivery Leadership

Own one or more complex product domains across a client assigned platform while independently driving roadmap execution from concept through release.

• Translate pharmacy operations, PBM integrations, and regulatory requirements (including ePrescribing/eRx, NCPDP standards, pharmacy claims processing, and HIPAA compliance) into clear, actionable product requirements for engineering, design, and QA teams.

Produce high-quality PRDs, epics, user stories, acceptance criteria, process flows, and feature documentation with minimal engineering rework. Break large initiatives into appropriately sized epics and stories that support predictable sprint planning and delivery. Develop a deep understanding of existing platform capabilities and proactively identify opportunities for reuse, simplification, and modernization.

• Manage competing priorities while helping clients understand tradeoffs between scope, timelines, technical complexity, and business value.

Healthcare & Pharma Leadership

• Serve as a product leader for digital pharmacy and healthcare transformation initiatives, including:
  Virtual Pharmacy, Digital Front Door, Patient Portals, Clinical Intake, Prescription Management, Provider Experiences
• Help define reusable healthcare accelerators and best practices that can be leveraged across future Codal healthcare engagements.
• Stay current on evolving healthcare technology trends, regulations, and digital care models.