Account Coordinator - Chicago, IL

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Management Chicago, IL, Chicago, IL, US

Salary: $50,000.00 to $60,000.00 Annually

Are you ready to launch your career in a rapidly growing company that’s transforming the way hospitals operate? At Intelligent Locations, we’re revolutionizing how healthcare institutions track and manage their assets. Since our founding in 2015, we’re looking for dynamic individuals who thrive in fast-paced environments and are eager to make a real impact.

Your Role:

As an Account Coordinator, you’ll be the driving force behind our key accounts, collaborating closely with our Account Manager and various stakeholders within hospital enterprises. You’ll play a pivotal role in ensuring our projects not only succeed but exceed expectations. Imagine working directly with hospital staff, tackling challenges head-on, and exploring exciting growth opportunities every day!

• Collaborate with the Account Manager and stakeholders on groundbreaking projects that shape the future of healthcare.
• Represent clients, including leading healthcare organizations in the US.
• Deliver top-notch after-sales support to build lasting relationships and ensure customer loyalty.
• Respond swiftly and accurately to client inquiries, becoming their go-to expert and trusted partner.
• Cultivate strong client relationships through regular communication, ensuring we’re always aligned with their needs.
• Report on account status to keep our strategies agile and responsive to the fast-evolving healthcare landscape.
• Engage with leadership: interact with key leaders in the organization to foster valuable relationships that can drive professional growth and influence initiatives.
• Project planning: contribute to comprehensive planning efforts with cross-functional teams, identify key milestones, and ensure timely execution to achieve client outcomes.
• Communication: lead customer-facing communications to ensure clear understanding and alignment on project goals while participating in planning to deliver tailored solutions.

• 2-4+ years of experience in customer service or account management.
• Strong verbal and written communication skills for effective client engagement.
• Excellent organizational and multitasking abilities to manage multiple projects.
• Proficiency in project management tools and Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong analytical and problem-solving skills to address client needs.
• Ability to work collaboratively within a team and maintain positive relationships.
• Keen attention to detail for accuracy in deliverables and communications.
• Flexible and adaptable to changing priorities in a fast-paced environment.
• Customer-centric mindset focused on understanding and addressing client needs.
• Ability to thrive independently in a dynamic, fast-paced environment.
• Exceptional communication skills and a passion for building relationships.

• Rapid Growth:
  Opportunities for professional development and advancement as the company scales.
• Innovative Culture: A culture that celebrates creativity, technology, and disruptive solutions in healthcare.
• Comprehensive Benefits:
  Competitive pay, health, dental, and vision insurance, a 401(k), flexible schedules, and generous paid time off.
• Dynamic Work Environment: A collaborative and supportive team where your contributions matter.

Ready to make a difference? If you’re enthusiastic about technology and eager to help reshape healthcare, we want to hear from you. Apply today and join us in our journey toward operational excellence.