Managing Consultant – Epic Patient Flow and Capacity Management (Grand Central

Managing Consultant – Epic Patient Flow and Capacity Management (Grand Central)

Chicago, United States | Posted on 07/29/2026

Managing Consultant – Epic Patient Flow and Capacity Management (Grand Central)

• Start Date: ASAP
• Duration: Contract (Multi-Year)
• Daily
  
  Working Hours:
  
  Full-Time
• Travel
  :
  Hybrid – Up to 50% travel required
• Work authorization: Must be eligible to work in the U.S. without company sponsorship
• No Third Parties Please

Project Scope

We are seeking a Managing Consultant – Epic Patient Flow and Capacity Management to lead hospitals and health systems in improving throughput, bed management, and enterprise capacity through Epic Grand Central. This role will drive implementation, optimization, and stabilization engagements while providing senior-level advisory and project leadership across complex, multi-stakeholder environments.

Position Summary

The Managing Consultant will serve as the senior delivery lead for Epic patient flow and capacity management engagements. This individual will work directly with hospital executives, operational leaders, clinicians, informatics teams, and application teams to design practical solutions that improve throughput and capacity utilization. The ideal candidate brings deep Epic Grand Central expertise, strong project leadership capabilities, and the ability to connect operational policy, staffing models, governance, workflows, Epic configuration, reporting, and adoption into a cohesive, client-ready solution.

Key Responsibilities

• Lead Epic Grand Central implementation, optimization, assessment, and stabilization engagements.
• Assess current patient flow operations, system configuration, decision rights, performance data, and organizational constraints.
• Design future-state workflows for bed requests, bed assignment, patient placement, transfers, level-of-care changes, environmental services, transport, discharge progression, and capacity escalation.
• Advise clients on centralized and decentralized patient placement models, transfer center operations, bed management responsibilities, escalation pathways, and capacity governance.
• Support the design or optimization of capacity command centers including operating models, roles, decision authority, escalation thresholds, communication processes, technology, and performance measures.
• Lead the design and validation of Epic Grand Central functionality including patient movement, bed planning, bed boards, unit and room configuration, transfer workflows, environmental services, transport, and discharge status.
• Evaluate dependencies across Epic Grand Central, Prelude, Cadence, ASAP, Epic Care Inpatient, OpTime, Rover, Cogito, reporting tools, interfaces, and third-party capacity management solutions.
• Translate operational requirements into system design decisions, build specifications, workflow documentation, testing scenarios, and implementation plans.
• Lead integrated testing, workflow validation, clinical and operational simulations, cutover planning, training readiness, go-live support, and post-live stabilization.
• Establish performance measures and reporting requirements related to occupancy, throughput, length of stay, discharge progression, bed turnaround, transport response, transfer acceptance, and capacity constraints.
• Manage project scope, workplans, deliverables, risks, issues, dependencies, timelines, and team assignments.
• Lead and develop consultants and client team members through structured coaching, review, and feedback.
• Communicate findings, risks, recommendations, and decisions to senior client leaders clearly and directly.

Qualifications

• Bachelor's degree from an accredited college or university.
• Minimum 5 years of relevant experience in EHR implementation, optimization, healthcare technology, patient flow operations, or a related field.
• Epic Grand Central certification or prior certification with ability to obtain or renew within an agreed period.
• Demonstrated experience leading Epic Grand Central implementation, optimization, upgrade, stabilization, or operational improvement work.
• Strong understanding of hospital patient flow, bed management, transfers, environmental services, patient transport, discharge…