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Director, CX Strategy & Insights
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-06
Listing for:
Publicis Groupe Holdings B.V
Full Time
position Listed on 2026-08-06
Job specializations:
-
Business
Marketing Strategy
Job Description & How to Apply Below
Publicis Groupe in Chicago is seeking a Director, Customer Experience (CX) to lead insights-driven strategies across assigned accounts. You will mentor strategists and partner with Planning, Analytics, Media, Data, Creative, and Client teams to craft integrated customer experiences that drive measurable outcomes.
The role requires 8+ years in CX/strategy with pharma exposure, strong analytics, and exceptional communication.
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