Corporate Governance Specialist

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As a Corporate Governance Specialist within Project & Development Services (PDS), you will play a critical role in supporting governance, operational excellence, onboarding, training, and project coordination activities across a large Financial Services client account. This position is responsible for helping ensure consistent execution of governance standards, business processes, and system adoption across a geographically dispersed team. You will collaborate with project delivery teams, operational leadership, client stakeholders, and business partners to support audit readiness, reduce operational risk, improve compliance, and drive process consistency.

In addition, approximately 25% of this role will support project coordination and financial administration activities, helping ensure accurate project records and financial transactions throughout the project lifecycle.

What this job involves:

In this role as a Corporate Governance Specialist at JLL, you will be an integral part of our Governance and Operations team, helping to drive consistency, compliance, and operational excellence across a large and complex project delivery organization.

You will be empowered to contribute to strategic initiatives while supporting daily operational processes that enable successful project delivery. Working closely with leadership, project teams, and client stakeholders, you will help strengthen governance programs, improve process adoption, and support organizational growth.

Governance & Operational Excellence

* Support the implementation and ongoing administration of governance frameworks, standard operating procedures (SOPs), workflows, and operational standards.

* Monitor adherence to established governance requirements, identifying risks, compliance concerns, process gaps, and inconsistencies.

* Conduct governance reviews, quality assurance checks, and documentation audits to support operational excellence and audit readiness.

* Maintain governance records, process documentation, trackers, and supporting materials.

* Escalate operational risks, issues, and non-compliance findings to leadership with recommended corrective actions.

* Support governance meetings through meeting preparation, documentation, action tracking, and follow-up activities.

Onboarding, Training & Enablement

* Coordinate onboarding activities for new hires and service partners from pre-boarding through initial integration.

* Partner with Hiring Managers, Human Resources, Information Technology, and operational stakeholders to ensure onboarding readiness.

* Monitor onboarding progress, system access provisioning, and required training completion.

* Deliver onboarding, refresher, and system training sessions using approved materials and standard methodologies.

* Assist with development and maintenance of training materials, quick reference guides, job aids, presentations, and process documentation.

* Track training metrics, attendance, completion status, and user feedback to support continuous improvement.

* Support office hours, best practice forums, lessons learned sessions, and knowledge-sharing initiatives.

Technology & Systems Support

* Provide day-to-day support for PMWeb and other operational platforms utilized by the project delivery organization.

* Troubleshoot user questions and coordinate resolution of system-related issues.

* Support data integrity reviews and validation of project-related information across systems.

* Assist with reporting activities, dashboard maintenance, and operational performance tracking.

* Promote standard system usage and encourage adoption of established processes and tools.

Communication & Stakeholder Coordination

* Serve as a key point of contact for governance-related inquiries from project teams and operational partners.

* Maintain organizational charts, communication materials, distribution lists, and compliance-related documentation.

* Facilitate communication across functional teams to ensure alignment of operational objectives and governance requirements.

* Support leadership reporting and preparation of operational presentations and business updates.

Continuous Improvement

* Identify opportunities to improve operational processes, governance controls, and team effectiveness.

* Support implementation of process improvements, standardization initiatives, and operational enhancements.

* Participate in lessons learned exercises and best practice development efforts.

* Assist with…