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Scale-Focused Customer Success Manager (SMB
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-14
Listing for:
Visa Hunt
Full Time
position Listed on 2026-08-14
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Door Dash is seeking a Customer Success Specialist to drive adoption and retention at scale across a large SMB portfolio. You will engage customers through digital channels, deliver value from our In-Store platform, and collaborate with cross-functional teams to optimize processes and programs.
You will manage a high-volume book of business, track ROI and product usage, and develop lightweight success plans and business reviews to drive outcomes while maintaining data integrity.
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