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Customer Solutions Team Lead: Coach, Collaborate, Deliver
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-17
Listing for:
Parts Town
Full Time
position Listed on 2026-08-17
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Parts Town, a fast-growing distributor of restaurant equipment, HVAC, and appliance parts, seeks a Customer Solutions Team Lead in Chicago. You will lead a team of Parts Experts, drive customer satisfaction, and ensure operational excellence across escalation management, training, and performance metrics.
The role requires a proactive leader with 2+ years in customer-facing roles, proficiency in Salesforce, Microsoft Office, SAP, and High Jump, and a collaborative approach to cross-functional
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