Sr Manager, Market Research

Senior Manager, US Market Research

Business Analytics & Insights (BAI)

Location:

Deerfield, this is a flex commuter/hybrid role

The Senior Manager, US Primary Market Research is a strategic thought partner to brand and cross functional teams, responsible for generating rigorous, business relevant insights that inform brand strategy, execution, and decision making.

In an environment enabled by data integration via Amgens MRAgent platform, this role focuses less on managing research outputs and more on owning insight judgment, meaning, and impact ensuring data is interpreted correctly, synthesized effectively, and translated into clear strategic guidance.

• Serve as the primary PMR (Primary Market Research) thought partner to the Commercial team (primarily brand teams), guiding the framing of business questions and translating insights into implications for brand strategy and execution.
• Act as an internal consultant, helping stakeholders move from data to decisions by identifying the so what and now what.
• Support key annual activities (e.g., brand planning, executive reviews, budgeting, business cases) with objective, insight driven guidance.

• Lead the interpretation and synthesis of primary market research findings, leveraging standardized dashboards, analytics tools, and AIenabled capabilities (e.g., MRAgent).
• Go beyond descriptive findings to surface insights, risks, opportunities, and strategic tradeoffs.
• Integrate learnings across studies, time periods, and data sources to provide a coherent view of brand and portfolio performance.

• Own KPI definitions, business rules, and analytic intent for assigned brands and studies, ensuring clarity, consistency, and longitudinal integrity.
• Ensure that changes to questionnaires, metrics, or data cuts are intentional, documented, and aligned with relevant partners.
• Maintain high standards for data quality, methodological rigor, and trend continuity.

• Partner with other PMR and CD&A team members, developing strategic thinking, analytical judgment, and stakeholder confidence.
• Coach other PMR team members when needed, to help shape their skills and to provide business context to ensure more rounded analyses.
• Guide teams on how to effectively leverage modern tools and analytics while maintaining strong research fundamentals.
• Work with their Director to prioritize and balance business asks, to ensure focus on the highest value insight opportunities.

• Manage expectations with stakeholders regarding self service insights vs. valueadd PMR partnership.
• Facilitate strategic discussions rather than presenting findings, especially in environments where stakeholders have direct data access.
• Support adoption and effective use of new research tools and ways of working.

• Contribute to the continuous evolution of PMR (Market Research) capabilities, methodologies, and tools.
• Identify opportunities to improve efficiency, consistency, and impact of primary market research across brands.

A successful Senior Manager:

• Is sought out for judgment and strategic guidance, not just data
• Delivers insights that change thinking and inform decisions
• Elevates team capability while increasing efficiency
• Maintains PMRs credibility and relevance in a democratized data environment
• Balances rigor with speed, and consistency with flexibility

• Doctorate degree and 2 years of experience in market research, or related functions
  OR
• Masters degree and 4 years of experience in market research, or related functions
  OR
• Bachelors degree and 6 years of experience in market research or related functions

• Experience in pharmaceutical or life sciences industry
• Deep expertise in primary market research methodologies (qualitative and quantitative)
• Strong analytical skills with the ability to translate complex data into actionable insights
• Demonstrated ability to think strategically and influence decision making
• Excellent written, verbal, and facilitation skills with senior audiences
• Proven ability to work collaboratively across functions in a matrixed environment
• Experience coaching and developing talent

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards…