Senior Analyst, Sales Operations

Senior Analyst, Sales Operations – Chicago, IL

The Senior Analyst, Sales Operations is responsible for ensuring the accuracy and integrity of pricing data within SAP while supporting budget administration for the Sales Planning and Omnichannel Shopper Marketing teams. This role manages SAP pricing structures, purchase orders, pricing execution, invoicing, and vendor payment processing to support efficient business operations.

The Senior Analyst partners closely with Sales, Finance, Supply Chain, IT, Marketing, and other cross‑functional stakeholders to maintain data accuracy, optimize business processes, and support organizational objectives. Leveraging strong analytical and technical expertise, this position identifies and resolves complex business challenges, drives continuous process improvements, and delivers actionable insights that support operational and strategic decision‑making.

The ideal candidate is a detail‑oriented and collaborative professional with strong analytical and problem‑solving skills, a solid understanding of business processes, experience working with ERP systems such as SAP, and the ability to communicate effectively across cross‑functional teams. Success in this role requires a high degree of accuracy, sound judgment, and a continuous improvement mindset.

• Maintain SAP list prices and pricing conditions, including updates related to new item setup, list price changes, compliance reviews, and new customer/vendor setup.
• Ensure the accuracy and integrity of pricing data through established controls, audits, and quality assurance processes.
• Partner with cross‑functional teams to manage pricing‑related data changes and support end‑to‑end business process execution.
• Monitor compliance with internal policies, customer requirements, and industry standards.
• Analyze pricing and EDI transactional data to identify discrepancies, trends, and opportunities for improvement.
• Collaborate with stakeholders to investigate and resolve pricing and invoicing issues in a timely manner.
• Conduct root cause analysis and recommend corrective actions to prevent recurring issues.
• Deliver insights and recommendations that improve data quality, process efficiency, and overall business performance.
• Support system enhancements, testing activities, and documentation related to pricing and data management.

• Support the annual planning process by creating and maintaining SAP internal orders for Trade Marketing and Category Management budgets.
• Create, update, and manage purchase orders for vendors and customers in support of approved budget activities.
• Process Trade Marketing costs and collaborate with Accounts Payable and Accounts Receivable to ensure accurate financial transactions.
• Monitor budget activity and assist with tracking, reporting, and reconciliation efforts.
• Identify opportunities to streamline budget management processes and improve operational efficiency through continuous process improvement initiatives.

• Travel may be required occasionally.
• Extended hours may be necessary depending on project needs.
• Tools such as a computer, phone, and/or allowance(s) may be provided.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.
• This position requires physical presence in the office in accordance with the Hybrid Work Policy (3 days in‑office, 2 days WFH).

• Bachelor's degree in Business, Analytics, Data Analytics, Finance, or a related field preferred.
• Minimum of 4 years of experience in commercial, sales, or business analytics, including experience working with SAP applications.
• Proficiency with SAP and the Microsoft Office Suite, with advanced Excel skills for data analysis and reporting.
• Experience with in the food, beverage, consumer packaged goods (CPG), or consumer products industry preferred.
• Familiarity with financial planning, budgeting, and purchase order processes preferred.
• Demonstrated ability to develop, analyze, and interpret sales and business performance reports to support decision‑making.
• Strong analytical skills with the ability to transform…