Senior Specialist, Resource Management

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

We help society’s foundational healthcare institutions to achieve their full potential in service to others.

We are our clients’ trusted partners in ever-changing times. For nearly 40 years, Kaufman Hall has provided independent, objective insights grounded in sound data and analysis to help clients fulfill their missions, achieve their goals, and tackle their toughest problems.

Kaufman Hall provides world-class management consulting in Strategy & Business Transformation, Financial Planning & Data Analytics, Treasury & Capital Markets, Mergers & Acquisitions, Revenue & Operations Improvement, and Clinical Solutions.

At Kaufman Hall, we believe that sustained success is never an accident. It is the result of sound decision making, based on data-driven analysis and disciplined thinking, and guided by the fundamental principles of corporate finance.

Kaufman, Hall & Associates, LLC, is seeking a Senior Specialist, Resource Management Senior Specialist, Resource Management to support the execution of the Resource Management function through ownership of staffing workflows, reporting, and system data integrity. This role serves as a key operational partner, ensuring accurate and timely staffing data, delivering reliable utilization reporting, and acting as a subject matter expert (SME) for the PSA and staffing tools.

The Senior Specialist plays a critical role in enabling effective staffing decisions, though does not directly own those decisions.

This position reports to the Resource Manager or Director, Resource Management.

• Own and execute end-to-end staffing workflows (request intake, tracking, updates, and reporting)
• Ensure all staffing activities are accurately reflected in systems and aligned with defined processes
• Identify and resolve data inconsistencies, escalating issues as needed

• Serve as a functional SME for the PSA and staffing tools, supporting day-to-day system usage
• Provide guidance to consultants and leaders on data entry standards, staffing processes, and tool functionality
• Assist with onboarding and training of new users
• Maintain system data integrity and support ongoing enhancements

• Own the creation and delivery of utilization, capacity, and staffing reports
• Maintain and validate key KPIs, ensuring accuracy and consistency across reporting outputs
• Support analysis of forecasted vs. actual utilization, highlighting discrepancies
• Respond to ad-hoc reporting requests with a focus on data quality and timeliness

• Perform regular data audits to ensure accuracy across staffing systems
• Maintain consistency between PSA data, reporting outputs, and staffing records
• Establish and reinforce data standards and best practices

• Support Resource Managers by maintaining visibility into consultant availability, skills, and assignments
• Assist with tracking staffing pipeline and ensuring updates are reflected in systems
• Prepare data and reporting to inform staffing decisions

• Identify opportunities to improve workflows, reporting efficiency, and data quality
• Document and maintain staffing processes and system usage guidelines
• Contribute to standardization efforts across the resource management team

• The ideal candidate will possess 2 – 4 years of experience in professional services, operations, HR, or data/reporting roles
• Strong experience working with staffing systems, PSA tools, or CRM platforms (e.g., Dynamics, Salesforce, or similar)
• Advanced proficiency in Excel (data organization, formulas, reporting support)
• Strong attention to…