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EMEA Mid-Market CSM: -Touch SaaS Adoption
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-26
Listing for:
Define Ventures
Full Time
position Listed on 2026-08-26
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Ashby is seeking a seasoned Customer Success Manager to lead high-touch engagements for mid-market customers across the EMEA region. You will implement, train, and support adoption of Ashby, becoming a product expert and trusted advisor to a diverse set of stakeholders.
You will manage 60+ mid-market accounts, drive adoption, renewals, and help scale processes for a growing GTM team, while leveraging data to optimize outcomes for customers and the product.
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