Director, Business Analysis

Position Summary

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

The Director, Business Analysis is a key role for RT Specialty, focusing on leading the business analysis team for all initiatives for RT Specialty. The director, business analysts will ensure accurate requirements and effective testing strategy is used for all projects, often times acting on behalf of the business stakeholders. This role requires a strategic thinker with deep understanding of wholesale insurance, strong analytical skills and the ability to communicate effectively with stakeholders at all levels.

• Lead and mentor a team of business analysts, fostering a culture of collaboration and continuous improvement.
• Define and champion a team mission, vision, and values for the Business Analysis function, and hold team members accountable to them through regular check-ins, performance conversations, and project retrospectives.
• Provide hands‑on coaching and guidance to each business analyst on a per‑project basis, reviewing individual approaches to requirements gathering, documentation, testing and stakeholder engagement to ensure consistent application of BA best practices across the portfolio.
• Mentor and develop new and early‑career business analysts, creating structured onboarding and growth plans that build both technical BA skills and insurance domain knowledge over time.
• Work collaboratively with Corporate PMO to develop and implement a comprehensive business analysis strategy, including effective requirements gathering and UAT artifacts.
• Using shared resourcing tools, allocate business analysts appropriately to projects and estimate future needs and allocations.
• Working with Solution Owners, serve as a liaison between business units and IT to ensure alignment on projects and initiatives.
• Identify areas for process optimization and recommend solutions to enhance efficiency and effectiveness.
• Lead initiatives to implement best practices in business analysis methodologies.
• Demonstrate strong knowledge of RT Specialty’s initiatives and focus for each year.
• Working with your team, raise key risks and issues associated with the team’s projects.
• Promote a culture of knowledge sharing and continuous learning within the team.

• Bachelor's degree in business or technology field
• Minimum 10 years post‑graduate experience in the P&C insurance industry or with a technology company serving the industry
• Strong domain expertise in insurance coupled with a deep knowledge of business applications software development processes
• 7+ years managing teams and mentoring individuals in a highly distributed setting.
• High sense of urgency and entrepreneurial work ethic required to drive business outcomes
• Ability to think strategically and execute operationally, with a focus on driving results and achieving business objectives
• Excellent analytic and problem solving skills
• Able to cultivate interpersonal client, partner, co‑worker, and executive relationships

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities.

This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training,…