NA Business Integration & Operations Excellence Leader

North America Business Integration & Operations Excellence Leader

Get ready to embark on an exhilarating journey as a North America Business Integration & Operations Excellence Leader! This is not just a job; it's an adventure in transformation, operations excellence, and cutting-edge technology. You'll be at the forefront of the North America KC + Kenvue systems, operations, and process integration and transformation.

North America Business Integration & Operations Excellence Leader is a senior leader responsible for driving operations and execution excellence for the combined KC and Kenvue North America businesses, and will be accountable for:

• Readiness for integration program execution and cross-functional decision making across Commercial, Supply Chain, Finance, R&D, GBS, Legal, Technology, and Operational Work streams
• IBP Excellence, with accountability for implementation of best practices, harmonization of process across North America business, change management, and enablement with supporting teams (Demand Planning, Analytics, etc.)
• Process transformation in areas where greater maturity, cross-functional coordination, and harmonization is needed across Business Units

The role serves as the primary bridge between business stakeholders, functional work streams, the Integration Management Office (IMO), and technology delivery teams, and will have a team of 2-3 direct reports.

Scope/Categories Role will report to the Vice President of North America Strategy and Commercial Analytics / Executive Steering Committee. Travel may include approximately 15% of work time.

Key Interfaces Executive Leadership Team, Commercial Leadership, Supply Chain Leadership, Finance Leadership, Legal & Tax Teams, Risk Management Teams, R&D Teams, Global Business Services Teams, Procurement, Technology & ERP Teams, Integration Management Office (IMO), Business Unit and Brand teams, and External Partners and System Integrators.

Key Responsibilities:

• Business Integration Strategy & Execution
• Develop and execute the North America business integration roadmap.
• Translate strategic integration objectives into business execution plans.
• Drive achievement of key integration outcomes including:
  One Customer, One Order, One Shipment, One Invoice.
• Ensure alignment between business priorities and technology delivery plans.
• Manage dependencies across business functions and integration initiatives.
• Business Readiness & Adoption
• Lead all business readiness activities across impacted functions.
• Ensure business users are prepared for process, organizational, data, and technology changes.
• Partner with the Change Management Lead to develop communication, training, and adoption plans.
• Monitor readiness metrics and resolve gaps before major deployment milestones.
• Drive sustained adoption following go-live.
• Cross-Functional Leadership
• Coordinate work across Commercial, Finance, Supply Chain, Procurement, R&D, Risk Management, Global Business Services, Master Data, IT, Legal, and Tax.
• Facilitate cross-functional decision making.
• Resolve conflicts, priorities, and resource constraints.
• Ensure business resources and SMEs are engaged throughout design, testing, deployment, and stabilization activities.
• Process Harmonization & Standardization
• Lead efforts to standardize business processes across legacy K-C and Kenvue organizations.
• Evaluate process gaps and define future-state operating models.
• Ensure harmonized policies, controls, governance models, and operational procedures.
• Drive adoption of enterprise standards and best practices.
• Process excellence
• Lead Governance and continuous improvement efforts for critical North America processes, including IBP.
• Evaluate evolving stakeholder needs in critical processes and lead intervention efforts with required organizations (e.g., IT, Planning, Analytics).
• Flag and escalate execution risks based on process adherence across teams.
• Governance & Decision Management
• Establish governance routines to drive transparency and timely decision making.
• Lead executive reviews, steering committee discussions, and escalation processes.
• Manage business risks, decisions, assumptions, issues, and dependencies.
• Ensure accountable ownership for all integration deliverables.
• Integration Value & Synergy Realization
• Support identification, tracking, and realization of integration benefits.
• Monitor business synergy targets and value creation opportunities.
• Identify process improvements that accelerate integration outcomes.
• Provide leadership with status updates and realization reporting.
• Business Testing, Cutover, Deployment & Hypercare
• Ensure business participation in testing activities.
• Oversee user acceptance testing readiness and execution.
• Coordinate business cutover planning and deployment activities.
• Support hypercare planning and issue escalation management.
• Maintain business continuity during major transition events.
• Data & Organizational Readiness
• Partner with Data Leads to ensure master data harmonization and readiness.
• Support customer, vendor, product, finance, and…