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Senior Product Manager: AI-Driven Back-Office Ops

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Capital One
Full Time position
Listed on 2026-09-04
Job specializations:
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 183000 - 208000 USD Yearly USD 183000.00 208000.00 YEAR
Job Description & How to Apply Below

Capital One is seeking a Senior Product Manager to lead the SCRA and Specialty Operations domains, guiding two PMs and partnering with multiple tech teams. You will set strategy for back-office capabilities and drive automation with AI-driven solutions, reducing manual work and enhancing customer experiences.

You will collaborate across Risk, Legal, Operations, and Business Analysis to ensure customer and agent experiences are compliant and scalable in a fast-evolving regulatory landscape.

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Position Requirements
10+ Years work experience
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