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Founding Customer Success Leader & Systems Builder
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-06
Listing for:
ZipLiens
Full Time
position Listed on 2026-09-06
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Zipliens is seeking a founding Customer Success Manager to build the function for a new business line in the United States. You will own the full customer lifecycle from sales handoff through kickoff, implementation, training, adoption, renewals, and advocacy.
This startup-style role requires comfort with ambiguity, building scalable systems, and shaping onboarding, health tracking, and playbooks from scratch, with Hub Spot deployed to manage the lifecycle.
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