Director of Administration

The Plant Administration Director is responsible for leading the overall administrative operations and site services for a manufacturing facility of approximately 500 employees.

This role ensures the safe, efficient, professional, and cost-effective operation of the site by overseeing general administration, employee services, security, transportation, catering, facility support, vendor management, workplace services, executive/VIP visits, and major site events.

The ideal candidate is a hands-on site leader with strong experience supporting large-scale manufacturing operations and building effective administrative systems in a fast-paced environment.

• Lead the overall day-to-day administrative operations and site services for a manufacturing facility of approximately 500 employees.
• Develop, implement, and continuously improve administrative policies, procedures, service standards, and operating processes.
• Ensure administrative services effectively support production schedules, shift operations, and overall plant requirements.
• Identify operational issues and drive timely resolution in coordination with relevant departments.
• Develop annual administration plans, budgets, and cost-control initiatives.

• Oversee employee services including catering, transportation/shuttle services, accommodation support, uniforms, office supplies, meeting rooms, mail/courier services, and other workplace services.
• Ensure administrative resources are appropriately adjusted based on workforce growth, production schedules, and shift requirements.
• Establish service standards and employee feedback mechanisms to continuously improve the employee experience.

• Oversee administrative management of office areas, common areas, and plant support facilities.
• Manage janitorial services, landscaping, snow removal, waste services, pest control, and other general site services.
• Partner closely with Facilities, Engineering, EHS, Production, and Maintenance teams to ensure site issues are resolved efficiently.
• Maintain a professional, organized, and operationally ready workplace environment.

• Oversee plant security operations, including security vendors, access control, visitor management, vehicle access, site patrols, and restricted-area management.
• Establish and maintain effective visitor and contractor management procedures.
• Coordinate with EHS and plant leadership on emergency response and business continuity activities related to site administration.
• Manage administrative vendors and service providers, including catering, transportation, security, janitorial, accommodation, and workplace service providers.
• Establish and monitor vendor KPIs and SLAs related to quality, cost, compliance, responsiveness, and service performance.
• Conduct regular vendor performance reviews and drive corrective actions when required.
• Identify opportunities for cost reduction, contract optimization, and service improvement.

• Lead administrative coordination for executive visits, customer visits, government delegations, business partners, and other VIP guests.
• Plan and support major plant meetings, employee events, celebrations, community events, and corporate activities.
• Establish professional and standardized protocols for VIP reception and plant tours.

• Partner closely with HR, EHS, Production, Engineering, Finance, Procurement, IT, and other functions to support plant operations.
• Lead cross-functional resolution of administrative and site service issues.
• Support relationships with local service providers, community organizations, government agencies, and other external stakeholders as needed.
• Lead and develop the plant administration team, including organization design, staffing, performance management, and capability development.
• Establish clear team responsibilities, KPIs, service standards, and accountability mechanisms.
• Build a professional, responsive, service-oriented administration organization capable of supporting continued plant growth.

• Bachelor's degree in Business Administration,…